Neeasha Forbes
El Paso,Texas
Summary
Detail-oriented professional with a background in front desk reception, transaction processing, and store maintenance. Known for problem solving, attention to detail, and dependable customer support. Ready to help improve daily operations and team performance.
Overview
2
2
years of professional experience
Work History
Manager's Assistant
millers gas station
Norfolk, Virginia
12.2022 - 10.2023
- Supported gas station manager with daily convenience store operations
- Coordinated staff schedules and shift coverage for store operations
- Greeted customers and resolved service concerns at gas station counter
- Monitored fuel pumps and reported equipment issues to management
- Processed cash register transactions and balanced drawer records
- Assisted with inventory checks for snacks, drinks, and supplies
- Maintained cleanliness standards across sales floor, pumps, and restrooms
- Prepared daily sales reports and organized manager paperwork
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Manager in Training
Commisary
Norfolk, Virginia
07.2021 - 12.2022
- Assisted managers in daily store operations and supervised team activities to ensure smooth workflow.
- Monitored staff performance and coached on company procedures to enhance compliance and service quality.
- Assisted with daily operations and helped coordinate team schedules.
- Tracked inventory levels and restocked shelves with products.
- Operated a cash register and handled customer payments at the front counter.
- Processed returns, exchanges, and refunds following company procedures
- Greeted customers and answered questions about products and store policies
- Ensured cleanliness of checkout area, including countertops and registers, to maintain a welcoming environment for customers.
Education
GED -
GED.com
El Paso, TX02-2023
Skills
- Store operations
- Cash register operation
- Transaction processing
- Inventory tracking
- Sales data analysis
- Sales reporting
- Cash reconciliation
- Schedule coordination
- Team supervision
- Team building
- Problem solving
- Attention to detail
- Customer service
- Providing customer support
- Clear communication
- Active listening
- Phone etiquette
- Conflict resolution
- Quick learner
- Visitor management
Timeline
Manager's Assistant
millers gas station
12.2022 - 10.2023
Manager in Training
Commisary
07.2021 - 12.2022
GED -
GED.com