Diana Mansour
Orlando,FL
Overview
3
3
years of professional experience
Work History
Pharmacy Support
Orlando Health Dr. P. Phillips Scripts Pharmacy
01.2024 - Current
- Received incoming supplies and stocked in correct locations.
- Updated computer system with current customer, payment and inventory information.
- Assisted pharmacy staff with preparing medications and filling orders.
- Supported operations with filing, copying and faxing.
- Verified order information against computer database.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Merchandised over-the-counter goods and rotated stock.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Greeted customers at counter and provided excellent customer service.
Unit Secretary
Orlando Health Dr. Phillips Hospital
08.2022 - 01.2024
- Maintained current and accurate medical records for patients.
- Transcribed doctors' medication orders, lab test requests, and care plans.
- Supported office staff and operational requirements with administrative tasks.
- Provided information for patient admissions and discharges to foster timely processing.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
Cashier
Panera Bread
04.2021 - 12.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
Education
Bachelor of Science - Health Sciences
University of Central Florida
Orlando, FL05.2025
High School Diploma -
Cypress Creek High School
Orlando, FL05.2022
Associate of Arts -
Valencia College
Orlando, FL05.2022
Shadowing at Metro Meds Pharmacy
I gained knowledge and experience shadowing at a private pharmacy.
Timeline
Pharmacy Support
Orlando Health Dr. P. Phillips Scripts Pharmacy
01.2024 - Current
Unit Secretary
Orlando Health Dr. Phillips Hospital
08.2022 - 01.2024
Cashier
Panera Bread
04.2021 - 12.2022
Bachelor of Science - Health Sciences
University of Central Florida
High School Diploma -
Cypress Creek High School
Associate of Arts -
Valencia College