DIANA-MARIE U. RICHTER

-Managed schedule and clinical flow, including initial patient contact and preparation for examinations, diagnostic testing, and surgical procedures.

-Operated ophthalmic equipment and performed comprehensive examinations using advanced technology such as optical coherence tomography, fundus photography, visual fields, and refractometry.

-Performed comprehensive ophthalmic exams, including visual acuity, refraction, intraocular pressure measurements and slit lamp biomicroscopy.

-Administered topical medications prescribed by the physician according to established protocols.

-Maintained records according to department standards and ensured compliance with HIPAA regulations related to patient privacy and confidentiality.

- Collaborated with physicians regarding diagnosis and treatment plans for patients and provided guidance and training for new staff members on proper techniques for obtaining accurate patient diagnostic information.

-Developed protocols for testing procedures and conducted routine maintenance on ophthalmic equipment to ensure optimal performance.

- Assisted surgeons during laser surgery procedures as needed and participated in continuing education activities to stay up-to-date on advances in ophthalmology technologies and treatments.

- I assisted surgeons, circulating nurses, and anesthesiologists with patient positioning, draping, and preparation of operative sites. I also gathered and passed instruments to the surgeon during several procedures such as cataracts, cornea, glaucoma, and oculoplastic surgeries

-Exhibited confidence in working exceptionally well under pressure and with various physicians of different temperaments.

-Credentialed with DORA.

-Provided patient education on proper use of contact lenses, eyeglasses and other ocular products.

-Administered diagnostic tests to detect glaucoma, retinal detachment and other eye diseases.

-Conducted eye examinations utilizing specialized equipment such as slit lamps and tonometer.

-Instructed patients on how to properly insert and remove contact lenses.

-Demonstrated excellent customer service skills when interacting with patients or their families in person or over the phone.

-Collected essential medical information and documented data in EHR platform.

-Tested patients' visual fields and ocular motility and completed full patient work-ups.

-Wrote, edited and filed patient medical records, maintaining confidentiality.

-Transferred knowledge by training ophthalmic assistants, technicians and interns.

-Assisted with ophthalmic surgical procedures such as cataract extraction and laser eye surgery.

-Performed ophthalmic testing, including visual acuity, refraction, color vision and depth perception testing.

-Administered diagnostic tests to detect glaucoma, corneal disorders, retinal detachment and other eye diseases.

-Motivated and supported patients in navigating treatment for chronic eye conditions.

-Conducted follow-ups with patients to evaluate progress, promote continuity of care and improve health outcomes.

-Determined most appropriate tools and treatments for specific eye problems.

-Promoted healthy vision by counseling and educating patients.

-Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.

-Sent patient prescriptions to pharmacies and scheduled future appointments.

-Prepare patients by obtaining vital signs and documenting and/updating patient important health information, such as chief complaint, history of illness, allergies, etc

-Recorded detailed and accurate medical information, including patient histories, diagnoses, treatments and procedures.

-Assist optometrists during eye examination by recording findings and diagnoses of patients by administering tests to find visual capabilities (Humphrey Visual Fields, Optical Coherence Tomography, Tonometry Pen, Optomap, etc.)

-Assist the doctor with contact lens progress visits along with dispensing disposable soft contact lenses, rigid gas permeable lenses, scleral lenses, and custom lenses and provide insertion and removal training as necessary

-Educate patients on contact lens care

-Responsible for contact lens trial inventory, ordering patient contact lens order, and meeting with Alcon, Vistakon, Bausch & Lomb, Coopervision, etc

-Representatives to discuss latest contact lens technology and care

-Determined correct ICD-10 and CPT codes for use in medical record.

-Transcribed documents and maintained high levels of accuracy.

-Responsible for all clinical duties such as assisting patients with paperwork and health insurance, ensure front and back office sanitized, cleaned, and maintained at all times, and answering multi line phone in a professional and courteous manner

-Pre-testing patients before meeting with optometrist using technology such as Autorefractors Keratometer, Non-Contact Tonometer, Humphrey Visual Fields, and Optomap

-Prepare patient charts for optometrist analysis

-Scan and file finished patient charts and records

-Dispense disposable soft contacts, rigid gas permeable lenses, scleral lenses, and custom lenses and provide insertion and removal training as necessary

-Educate patients on contact lens care

-Kept track of all medical claims and insurance

-Submit medical claims to appropriate health and vision insurance and correspond with the patients and their insurance companies.