Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Desirae Palmer

Crossville,TN

Summary

With a proven track record at Cumberland Eye Care, I excel in delivering comprehensive ophthalmic care, leveraging skills in refractometry and patient education to enhance treatment outcomes. My expertise in ophthalmic surgical assisting and commitment to continuous learning have significantly improved patient satisfaction. Skilled in both technical and interpersonal aspects, I adeptly manage pre- and post-operative care, ensuring high standards of patient comfort and safety. I am very meticulous and oversee all surgical patients and their care. I manage over 100 patients per month and see them through the entire surgical process. My work ethic is high, I rarely call into work as I am committed to my patients and my job. I have initiative and problem solving is a strong point. I continuously work to make the office atmosphere and the patient experience easy, comforting and knowledgeable. Managing expectations is the biggest key to a successful outcome.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Certified Ophthalmic Technician

Cumberland Eye Care
Crossville, TN
08.2000 - Current
  • Conducted comprehensive patient histories, including visual acuity, lensometry, and keratometry measurements.
  • Managed inventory of clinical supplies, placing orders before depletion to avoid disruptions.
  • Coordinated scheduling of appointments between patients and physicians.
  • Assisted ophthalmologists with minor office procedures and surgeries, ensuring sterile technique and patient comfort.
  • Performed comprehensive ophthalmic exams, including visual acuity, refraction, intraocular pressure measurements and slit lamp biomicroscopy.
  • Authorized refills for patient prescriptions, keeping careful track of medications and side effects.
  • Collaborated with healthcare teams to develop personalized care plans for patients.
  • Conducted pre- and post-operative care, providing patients with detailed instructions and follow-up.
  • Prepared patients for surgery by administering preoperative medications and providing instructions on postoperative care.
  • Maintained accurate patient records in accordance with HIPAA regulations.
  • Counseled patients in surgery and treatment plans.
  • Performed eye care screenings and made recommendations to patients regarding proper eye care.
  • Assisted physicians with minor surgical procedures such as laser treatments and other in-office eye surgeries.
  • Facilitated patient referrals to other healthcare professionals as needed.
  • Transferred knowledge by training ophthalmic assistants, technicians and interns.
  • Conducted visual field tests to detect abnormalities in peripheral vision.
  • Conducted tonometry or tonography tests to measure intraocular pressure.
  • Sanitized ultrasonic instruments and equipment to avoid spread of disease.
  • Calibrated and maintained ophthalmic equipment to ensure accuracy in patient diagnostics.
  • Sent patient prescriptions to pharmacies and scheduled future appointments.
  • Documented patient care by charting patient condition and treatment in records.
  • Prepared examination rooms, ensuring all necessary equipment and supplies were ready for use.
  • Assisted during in-office surgical procedures and collected ultrasound images.
  • Operated imaging equipment such as fundus cameras and OCT systems while adhering to safety regulations.
  • Responded to patient inquiries, offering empathetic support and accurate information.
  • Documented and updated patient records with precision, ensuring compliance with healthcare regulations.
  • Utilized electronic medical records systems to enter patient data, improving clinic efficiency and record-keeping accuracy.
  • Assisted with training new employees on proper techniques for conducting ophthalmologic tests.
  • Maintained accurate patient records regarding test results, diagnoses and treatment plans.
  • Educated patients on conditions, explaining treatment options and possible medication side effects.

Certified Ophthalmic Technician

Eye Centers Of Tennessee
Crossville, TN
09.1992 - 08.2000
  • Conducted comprehensive patient histories, including visual acuity, lensometry, and keratometry measurements.
  • Assisted ophthalmologists with minor office procedures and surgeries, ensuring sterile technique and patient comfort.
  • Educated patients on eye health, including disease prevention and the importance of regular eye exams.
  • Promoted healthy vision by counseling and educating patients.
  • Performed comprehensive ophthalmic exams, including visual acuity, refraction, intraocular pressure measurements and slit lamp biomicroscopy.
  • Instructed and educated patients on prescriptions and provider instructions to optimize treatment plans.
  • Authorized refills for patient prescriptions, keeping careful track of medications and side effects.
  • Conducted pre- and post-operative care, providing patients with detailed instructions and follow-up.
  • Participated in professional development opportunities to stay abreast of advancements in ophthalmic technology and techniques.
  • Prepared patients and administered basic eye exam tests.
  • Maintained accurate patient records in accordance with HIPAA regulations.
  • Performed a wide range of diagnostic tests such as OCT, visual fields, and fundus photography.
  • Performed eye care screenings and made recommendations to patients regarding proper eye care.
  • Counseled patients in surgery and treatment plans.
  • Assisted physicians with minor surgical procedures such as laser treatments and other in-office eye surgeries.
  • Conducted tonometry or tonography tests to measure intraocular pressure.
  • Conducted visual field tests to detect abnormalities in peripheral vision.
  • Transferred knowledge by training ophthalmic assistants, technicians and interns.
  • Sanitized ultrasonic instruments and equipment to avoid spread of disease.

Education

High School Diploma -

Cumberland County High School
Crossville, TN
06-1991

Skills

  • Ophthalmic surgical assisting
  • Refractometry
  • Lensometry expertise
  • Refractive error correction
  • Appointment scheduling
  • Phoropter operation
  • Pachymetry proficiency
  • Ocular motility testing
  • Optical coherence tomography
  • Slit-lamp biomicroscopy
  • Ocular ultrasonography
  • Medical history taking
  • Ophthalmic instrumentation
  • Patient examinations
  • Insurance verification
  • Ophthalmic imaging
  • Autorefractor usage
  • Color vision testing
  • HIPAA compliance
  • Tonometry
  • Visual field testing
  • Intraocular pressure measurement
  • Equipment sterilization
  • Obtaining medical histories
  • Corneal topography
  • Preoperative preparation

Certification

  • Certified Ophthalmic Assistant July 1994
  • Certified Ophthalmic Technician July 1996
  • Certified Ophthalimic Scribe April 2024
  • Licensed and Ordained Minister Sept. 2008

Timeline

Certified Ophthalmic Technician

Cumberland Eye Care
08.2000 - Current

Certified Ophthalmic Technician

Eye Centers Of Tennessee
09.1992 - 08.2000

High School Diploma -

Cumberland County High School
Desirae Palmer