Brooke Fowler
Vero Beach,FL
Summary
Driven Certified Ophthalmic Technician with a proven track record at New Vision Eye Center, excelling in patient care and education. Skilled in advanced ophthalmic procedures and HIPAA compliance, I enhance patient outcomes through effective communication and teamwork. Committed to continuous improvement and adapting to new technologies in a fast-paced environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Ophthalmic Technician
New Vision Eye Center
Vero Beach
10.2014 - 11.2024
- Facility Educator at New Vision Eye Center
- Measured intraocular pressure using Goldman and Tonopen tonometry process.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Prioritized patient privacy and confidentiality, consistently following HIPAA regulations in all aspects of work.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Phlebotomy Certified
- FA Injections
- Ophthalmic Scribe Certified
- Enhanced patient care by performing accurate and efficient diagnostic testing in ophthalmology procedures.
- Bscan Ultrasounds
- Demonstrated adaptability by learning new technologies quickly as they were introduced into the clinic setting.
- Surgical OR Technician
- Provided exceptional customer service, addressing patient concerns promptly and professionally during visits.
- Refractive Surgery Technician/Assistant
- Educated patients on proper eye care techniques, resulting in improved overall ocular health outcomes.
- Assisted with minor in office procedures
- Fostered teamwork among staff members through effective collaboration efforts during high-pressure situations.
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- Identified issues during preliminary exam and addressed concerns with physician.
Assistant Business Office Manager
Grace Rehabilitation Center of Vero Beach
Vero Beach
01.2013 - 10.2014
- Performed accounts receivable collections for past due accounts by conducting collection calls.
- Managed staff scheduling, payroll, and benefits administration to ensure smooth operations and employee satisfaction.
- Verified and tracked all project deadlines to facilitate smooth workflow and satisfied clients.
- Resolved conflicts among team members through effective communication strategies resulting in harmonious work environments.
- Implemented performance evaluation process which led to increased productivity levels across departments.
- Monitored supply and equipment handling to minimize loss, waste and fraud.
Education
High School Diploma -
Indian River State College
Ft. Pierce, FL01-2010
Skills
- Educator/Trainer
- Ocular motility testing
- Refractive error correction
- Visual field testing
- HIPAA compliance
- Patient examinations
- Ophthalmic imaging
- Preoperative preparation
- Ophthalmic instrumentation
- Optical coherence tomography
- Equipment sterilization
- Medical history taking
- Color vision testing
- Fluorescein angiography
- Ophthalmic lasers
- Advanced retinoscopy
- Ophthalmic surgical assisting
- Ocular ultrasonography
- Stereoacuity evaluation
- Intraocular pressure measurement
- Refractometry
- Slit-lamp biomicroscopy
- Postoperative care
- Obtaining medical histories
- Chart documentation
- Patient education
- Patient care
- Pharmacology
- Equipment calibration
- Supplies inventory
- Eye anatomy
- Retinal procedure assistance
- Telephone triage
- Examination room preparation
- Minor surgery assistance
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Excellent communication
- Task prioritization
- Infection control
- Self motivation
- Medical terminology
- Goal setting
Certification
- Certified Ophthalmic Technician (COT) - Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO).
- Quality Assurance and Control Certification – Various Accredited Institutions.
- HIPAA Compliance Certification – Various Regulatory Compliance Educators.
- Infection Control and Sterilization Certification – Various Healthcare Accreditation Bodies.
- First Aid Certification - American Red Cross or St John Ambulance.
- Ophthalmic Scribe Certification (OSC) - Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO).
- Certified Phlebotomist
Timeline
Certified Ophthalmic Technician
New Vision Eye Center
10.2014 - 11.2024
Assistant Business Office Manager
Grace Rehabilitation Center of Vero Beach
01.2013 - 10.2014
High School Diploma -
Indian River State College