Diana Martinez

• Provide high quality patient care in compliance with hospital and state regulations
• Collect patient data and document care in electronic health records system
• Administer medications and treatments as prescribed by physicians
• Monitor and assess patient health and condition
• Collaborate with other healthcare professionals to develop patient treatment plans
• Maintain patient confidentiality and records
• Respond to patient emergencies and follow established protocols and procedures
• Communicate with patients and families regarding their care
• Assist in scheduling patient appointments and tests
• Ensure patient safety and provide education on healthy lifestyle choices
• Promoted positive work environment among nursing staff through collaboration, open communication, and support.
• Demonstrated strong clinical judgment by assessing symptoms quickly and prioritizing appropriate interventions accordingly.

Denise Stoner, Manager

Contact Phone Number: 657-241-9605

• Responsible for overseeing 10 Case Managers

Winnie Norman, Director of Optum Monarch

Contact Phone Number: 714-655-7970

• Educated patients and caregivers on healthcare protocols and processes.
• Managed support services and fostered communication among social workers, therapists, hospital staff and patients.
• Collaborated with healthcare leaders and physicians to support and offer resources in performance of duties to maintain high-quality and efficient patient care.
• Gathered and recorded patient health information and data to assess, identify and manage characteristics that affect care outcome.
• Implemented aspects of patient care under physician orders and sought clarification when needed to promote safety, quality and cost-efficient care.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
• Strengthened training and nursing knowledge by taking part in continuing education programs, accurate assessment/managing difficult patients/nursing care for elderly workshops.

• Coordinate and facilitate patient care through assessment, evaluation, planning, and implementation
• Communicate patient needs to a variety of care team members and follow up accordingly
• Manage discharge plans upon completion of treatment
• Work collaboratively with patients, families, physicians, and nurses to ensure high quality care
• Act as the patient's advocate as it relates to insurance coverage and financial assistance
• Maintain the patient's comprehensive clinical record through detailed documentation
• Coordinate with third party payors on a regular basis