Diana Martinez
Lancaster,CA
Summary
My objective is to grow and gain more experience. I want to have a place to further expand my customer service skills . I want a job to help me improve my team working skills and to challenge my abilities. I am a fast learner and willing to learn anything and everything. I think this job will be a perfect place for me to become a better worker.
Overview
4
4
years of professional experience
Work History
Cook Trainer
Ay Papa Que Rico
Lancaster , California
2024.04 - 2024.07
- Performed regular maintenance checks on kitchen equipment to ensure safe operation.
- Instructed cooks on how to properly use kitchen equipment such as ovens, grills, fryers, steamers .
- Monitored the cleanliness of working areas throughout shifts and ensured that sanitary conditions were maintained at all times.
Agent
Trisources
Valencia , California
2023.07 - 2023.09
- Answered phone calls, scheduled appointments, and relayed messages to medical staff providing outstanding customer service
- Created detailed reports summarizing key performance indicators for management review.
Catering Lead/ Team Lead
Panera Bread
Lancaster , CA
2020.07 - 2023.01
- Production line, Cashier, Team lead, Clean/organize, Inventory, Customer service, Catering, Sales/promoting, Deliveries, Stocking, Answer the phone, Baking, Washed dishes.
- Resolved any customer complaints regarding catering services quickly and professionally.
- Responded promptly to emails or phone inquiries about catering services offered by the company.
Education
Lancaster high school
01.2020
Skills
- Fast learner
- Bilingual (English and Spanish)
- Work well under pressure
- Customer friendly
- Work well with others
- Team player
- Able to work in a dynamic environment
- Take directions well and can also take initiative
- Good work ethic
- Timeliness
- Responsible and reliable
- Honest
- Hard worker
- Dedicated
- Patient
- ForkLift Certified
Awards
- Employee of the month - Panera Bread
- Best sales in catering of 2022 - Panera Bread
Volunteer Experience
- After school - helped organize books, grade papers and clean the classroom
- Church - Served meals at church events, planned events, played piano, looked after kids3
References
References available upon request.
Timeline
Cook Trainer
Ay Papa Que Rico
2024.04 - 2024.07
Agent
Trisources
2023.07 - 2023.09
Catering Lead/ Team Lead
Panera Bread
2020.07 - 2023.01
Lancaster high school
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