Summary
Overview
Work History
Education
Skills
Timeline
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Diana Martinez

Austin,TX

Summary

High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.

Overview

4
4
years of professional experience

Work History

Sales Representative

Cricket Wireless
Austin, TX
11.2022 - Current
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Developed and maintained relationships with customers to ensure repeat business.
  • Negotiated deals and handled complaints or objections.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Cashier

Little Deli Pizzeria
Austin, Texas
04.2021 - 05.2022
  • Processed sales transactions to prevent long customer wait times.
  • Resolved customer complaints professionally in accordance with company policy.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Greeted customers promptly and responded to questions.

Education

Bachelor of Arts - Communication

St. Edward's University
Austin, TX
05-2026

Skills

  • Technical product knowledge
  • Product and service sales
  • Customer service
  • Strong teamwork
  • Critical thinking
  • Product promotion

Timeline

Sales Representative

Cricket Wireless
11.2022 - Current

Cashier

Little Deli Pizzeria
04.2021 - 05.2022

Bachelor of Arts - Communication

St. Edward's University

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Diana Martinez