Diana Martinez

Execute outbound operations including quality control, order audits, packing, and loading to ensure timely and

accurate shipments.

Cross-trained across multiple departments to support high-volume workflows and meet productivity targets:

Inbound: Receive and sort incoming freight.

MTS : Pick and prepare custom product orders, ensuring accuracy and presentation standards.

PWO: Scan, verify, and process incoming totes with production materials.

Induction & Rack Pick: Efficiently pick merchandise using automated systems and manual processes.

Demonstrate flexibility and teamwork by supporting cross-functional operations and adapting to dynamic

warehouse demands.

• Performed detailed inspections of incoming materials, ensuring they met the required standards.
• Created and maintained quality control documentation, such as inspection records and non-conformance reports.
• Monitored production processes to identify potential areas of improvement.
• Utilized tools, including calipers and gauges, for accurate measurement of parts and products.
• Created labels and barcodes for products using specialized software.
• Worked alongside the warehouse supervisor receiving products and verifying it is the correct order.

• Maintain accurate records of technician's job numbers and invoices.
• Assisted with the review of payroll data, including invoices, chargebacks, and other related information.
• Provided excellent customer service while following up with customers.
• Kept track of inventory and performed weekly cycle counts of inventory.
• Contacted customers to set up and verify their appointments.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Kept detailed and updated records of calls in physical and electronic databases.
• Identified locations and needs of callers to send assistance accurately.

• Received and processed incoming inventory shipments and stock into bulk and prime location
• Inspected product for defects or damages before stocking
• Scanned and picked items using handheld scanners, ensuring the correct items and quantity.
• Ensured that items were properly packed weighed and labeled for shipment.

• Accomplished production goals by working with speed and accuracy.
• Recognized defective material and reported issues to management.
• Sorted out high-demand products and inducted them into inventory.
• Picked and packed products out of the auto store at a certain speed with 100% accuracy to meet daily objectives.
• Assisted inventory with cycle counts, add backs, looking out for any external, stale, or damaged product
• Audited orders that need to be checked before being sent out to UPS.

• Scanned incoming products with radio-frequency scanners and entered products into the inventory management system for smooth stock tracking and customer order fulfillment.
• Checking the quantity and quality of inbound merchandise.
• Performing different types of counts(CC, SRC, SBC) to prevent any errors with the merchandise.
• Checked the accuracy of rejected products using a computer terminal and scanner.
• Assisted amnesty on the floor with merchandise.
• Inspected orders for accuracy by carefully reviewing containers, products, packaging, and labeling.