Diana McQueen
Peoria,Arizona
Summary
Experienced medical assistant with 14 years of diverse background in plastic surgery, radiology, and OBGYN industries. Recognized for delivering exceptional patient care in high-stress environments and earning accolades for dedication and commitment. Committed to surpassing expectations by consistently providing top-notch patient care and ensuring safety.
Overview
13
13
years of professional experience
Work History
Medical Assistant
Craft MD
07.2024 - 02.2025
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments
- Answered telephone calls to offer office information, answer questions, and direct calls to staff
- Surgery Coordinator and provided patients with Pre- and Post Instructions.
- Obtained and documented patient medical history, vital signs and current complaints at intake
- Explained procedures to patients to reduce anxieties and increase patient cooperation
- Assisted in PACU Recovery and release of patient after surgery.
- Removed drains and sutures post surgery
- Blood Draws for hormone therapy treatments
Medical Assistant and Breast Recon Coordinator
Elite Plastic Surgery
07.2023 - 06.2024
- Post operative patient care before and after surgery
- Take patient vitals, drain removals and suture removals
- Assisted doctor with wound treatment
- Assisted doctor with in office procedures (closing wounds)
- Assisted doctor with in office post op surgical revisions
- Obtained client medical history, medication information, symptoms, and allergies.
- Ability to fill patients prescriptions
- Proficient in Advanced MD for patient medical charting
- Provide post op care for short term and long term patients
- Breast Reconstructive coordinator for DIEP Flaps and PAP Flaps
- Familiar with performing breast implant expansions
- Assist patients with scheduling lab work and imaging for CTA's and MRI's
- Familiar with scheduling and performing patient pre-op and post op appointments
- Familiar with breast implant companies like Allergan, Sientra and Mentor
- Draw patient blood for non surgical treatments (PRP)
- Familiarized with nonsurgical procedures (Botox, Dysport, Fillers, etc)
- Able to give weight loss injections as well as educate about weight loss injections
Medical Assistant
Brown Plastic Surgery
11.2022 - 02.2023
- Take patient vitals, drain removals and suture removals
- Assisted doctor with wound treatment
- Assisted doctor with in office procedures
- Assisted doctor with in office post op surgical revisions
- Proficient in the following software Next Gen, Next Tech, Centricity and Patient Now
- Hands on experience in the management of medical environments
- Experience in working extensive hours in a fast paced environment 20 + years
- Medical assistant who worked across plastic surgery, radiology, and OBGYN industries for over eleven years
- Received accolades for outstanding patient care in high stress environments
- Strives to go above and beyond in responding to patient care and safety
- Proficient in Next Tech for patient medical charting
- Provide post op care for short term and long term patients
- Obtain lab work and imaging from patients PCP for medical clearance
- Familiar with scheduling and performing patient pre-op and post op appointments
- Familiar with breast implant companies like Allergan, Sientra and Mentor
- Familiarized with nonsurgical procedures (Botox, Dysport, Fillers, etc)
Medical Assistant
Guerra Plastic Surgery
09.2017 - 11.2022
- Lead Post Op Medical Assistant Guerra Plastic Surgery
- Post operative patient care before and after surgery
- Suture removal and drain removal
- Take patient vitals
- Assist doctor with wound treatment
- Assist doctor with in office procedures (closing wounds)
- Assist doctor with in office post op surgical revisions
- Proficient in File Maker for patient medical files
- Provide post op care for short term and long term patients
- Hands on patient care with invasive procedures prior to surgery
- Assist patients with scheduling lab work and imaging
- Familiar with scheduling patient surgical and nonsurgical appointments
- Share on-call responsibilities with doctor
- Familiar with implant sizes and profiles associated with the Allergan and Mentor Companies
- Draw patient blood for non surgical treatments (PRP)
- Familiarized with nonsurgical procedures (Botox, Dysport, Fillers, etc)
- Sanitized, restocked, and organized exam rooms and medical equipment
- Obtained client medical history, medication information, symptoms, and allergies
MRI TA
Valley Radiologists
09.2013 - 09.2017
- MRI Technical Assistant
- Responsible for screening and processing patient medical histories and data
- Prepared exam documentation and film for patient release
- Held understanding and knowledge of lab reports necessary for patient care
- Start patient IV's for imaging that required the use of gadolinium
- Positioned patient in MRI machine
- Familiar with NextGen healthcare systems in processing images
Medical Assistant
Estrella Womens Health Center
12.2011 - 09.2013
- Medical Assistant Estrella Women's Health Center
- Assessed patient vitals and conditions
- Managed sterilizations of equipment, instruments and work environment
- Administered birth control and antibiotics via injection
- Assisted doctors with in office procedures
- Ability to work front and back office
Education
Medical Assisting Certification - Medical
Estrella Community College
Avondale, AZ12-2011
Skills
- Surgical Recovery Assistance
- Patient Vital Assessment
- Efficient Drain Removal
- Wound Care and Suture Removal
- Wound Healing Techniques
- Office Procedure Management
- Surgical Post-Op Adjustments
- Patient Prescription Processing
- Advanced MD for patient medical charting
- Post-Operative Patient Care
- Breast Reconstruction Coordination
- Implant Expansion Procedures
- Laboratory Task Management
- Comprehensive Patient Appointment Management
- Familiarity with Breast Implant Brands
- Phlebotomy for Non-Surgical Procedures
- Knowledge of Nonsurgical Techniques
- Experience with Semaglutide Administration
Languages
Spanish
Professional Working
Timeline
Medical Assistant
Craft MD
07.2024 - 02.2025
Medical Assistant and Breast Recon Coordinator
Elite Plastic Surgery
07.2023 - 06.2024
Medical Assistant
Brown Plastic Surgery
11.2022 - 02.2023
Medical Assistant
Guerra Plastic Surgery
09.2017 - 11.2022
MRI TA
Valley Radiologists
09.2013 - 09.2017
Medical Assistant
Estrella Womens Health Center
12.2011 - 09.2013
Medical Assisting Certification - Medical
Estrella Community College
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