Diana Mejia
Forney,TX
Summary
Detail-oriented and highly organized professional with over 15+ years of experience providing administrative and operational support in fast-paced hospital and office environments.
I bring a proven track record and a strong background in managing records, scheduling, insurance verification, data entry, referrals, and prior authorizations. A trustworthy, loyal administrative assistant that demonstrates strong intuition operating with the highest integrity. Capable of building and leveraging positive relationships with clients, colleagues, and leadership. Skilled at handling multiple priorities efficiently while maintaining accuracy, confidentiality, and professionalism.
Overview
22
22
years of professional experience
1
1
Certification
Work History
National Certified Medical Assistant
Baylor Healthcare Texas Provider Network
09.2011 - 03.2022
- Accurately obtained and documented patient vital signs, including blood pressure, pulse oximetry, temperature, pulse, and weight, ensuring timely and precise data entry into the EMR.
- Administered injections, immunizations, and medications while adhering to all safety and infection control protocols.
- Reviewed and updated patient medication lists and detailed medical histories to support accurate diagnoses and continuity of care.
- Performed and prepared electrocardiograms (EKGs) for physician interpretation, ensuring equipment functionality and patient comfort.
- Managed and transmitted patient medical records and documentation in compliance with HIPAA and hospital policies.
- Processed non-narcotic prescription refill requests promptly and coordinated with pharmacies to ensure medication accuracy and timeliness.
- Handled high-volume phone lines, addressed patient inquiries, and scheduled appointments efficiently to optimize clinic flow.
- Entered and updated patient demographics, insurance details, and visit notes accurately within the electronic health record system.
- Completed and submitted prior authorizations for procedures, medications, and diagnostic tests to expedite patient access to care.
- Coordinated referrals and follow-up appointments with specialists and external providers, ensuring seamless patient transitions and communication.
Medical Assistant
Office of Doctors Koster, Myers, Chung and Garcia
04.2000 - 09.2011
- Welcomed and prepared patients for examinations by obtaining accurate vital signs, weights, and detailed medical and medication histories to support comprehensive assessments.
- Administered patient care and support in fast-paced medical environment and assisted with patient intake, ensuring accurate record-keeping and data entry.
- Educated patients on treatment plans, medications, and follow-up care to promote understanding and compliance.
- Managed patient communications, including responding to messages, processing prescription refill requests, and relaying physician instructions.
- Scheduled diagnostic and imaging appointments, coordinated referrals, and ensured completion of necessary pre-authorization and insurance documentation.
Education
American Allied Health
01-2011
Skills
- Office & Administrative Support
- Data Entry & Records Management
- Scheduling & Calendar Coordination
- Patient/Client Communication & Customer Service
- HIPAA & Confidentiality Compliance
- Insurance Verification & Prior Authorizations
- Referral & Document Coordination
- Multitasking & Time Management
- Professional Interpersonal Skills
- Medical Terminology & Clinical Documentation
- Electronic Health Record (EHR) Systems / EMR Software
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Filing & Document Organization
- Attention to Detail & Accuracy
- Problem Solving & Process Improvement
Certification
- CMA - Certified Medical Assistant
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
National Certified Medical Assistant
Baylor Healthcare Texas Provider Network
09.2011 - 03.2022
Medical Assistant
Office of Doctors Koster, Myers, Chung and Garcia
04.2000 - 09.2011
American Allied Health