DIANA MENDOZA ZARATE
Escondido,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Sales Associate
Marc Jacobs
07.2023 - Current
- Greet and assist on average 35 customers per day on selecting the best leather goods for their needs, or wants
- Demonstrated the ability to work independently and part of a team to exceed customer service and store sale goals
- Perform general store upkeep during hours and after closing, including cleaning and maintaining product displays
- Developed and maintained professional relationships by portraying an engaging attitude with clients by delivering exceptional customer service
- Showed initiative to assist managers, and members in handling customers, cash operations when needed.
Seasonal Cashier
The Honey Baked Ham Co
11.2021 - 06.2023
- Engaged customers in pleasant conversation while completing cash
- Give customers full attention and attend to their needs
- Kept a clean, organized and well-stocked cash register desk
- Kept customers happy by quickly processing payments and bagging purchases.
Sales Associate
The Home Depot
07.2022 - 04.2023
- Greeted customers and asked questions to assess needs
- Engaged customers in friendly conversation while tending to their needs
- Maintained a clean, proper department for opening shift associates
- Kept store shelves stocked and presentable.
Door Greeter
The Honey Baked Ham Co
11.2019 - 04.2021
- Greeted incoming guests with a smile and positive tone
- Answered customers' questions and promoted the benefits of the product
- Served free samples to customers as they entered the store.
Assistant Secretary
Genesis Landcare & Irrigation
04.2018 - 05.2019
- Learned to use different software to manage a client's bill summary or an estimate's pending approval
- Answered phone calls and ensured to promote the latest landscape technology for water conservation or management
- Able to use Quickbooks, Word, Powerpoint and Microsoft Outlook in a skilled manner.
Education
Pursuing A.S. -
Palomar College
02.2024
High School Diploma, AP English Language and Composition, 2020-2021, AP English Literature and Composition, 2021-2022, AP History, 2019-2020, AP Psychology, 2020-2021, AP Environmental Science, 2021-2022 -
El Camino High
06.2022
Skills
- Guest Relations
- Listening Skills
- Honest and Dependable
- Exceptional customer service
- Goal-Driven
- Time Management
- Organization
- Team Cooperation
- Strong Communication and Interpersonal Skills
- Relationship Building
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Marc Jacobs
07.2023 - Current
Sales Associate
The Home Depot
07.2022 - 04.2023
Seasonal Cashier
The Honey Baked Ham Co
11.2021 - 06.2023
Door Greeter
The Honey Baked Ham Co
11.2019 - 04.2021
Assistant Secretary
Genesis Landcare & Irrigation
04.2018 - 05.2019
Pursuing A.S. -
Palomar College
High School Diploma, AP English Language and Composition, 2020-2021, AP English Literature and Composition, 2021-2022, AP History, 2019-2020, AP Psychology, 2020-2021, AP Environmental Science, 2021-2022 -
El Camino High