Diana Miller
Timberville,VA
Summary
Volunteer Management experience.
Experienced in membership recruitment assignments.
Experience with Microsoft Office package, including Word and Excel.
Excellent verbal, written and interpersonal communications skills.
Excellent presentation skills and ability to interact effectively in a public settling.
Strong organizational and time management skills.
Able to work effectively and achieve goals both individually and as part of a team.
Demonstrates ability to effectively manage resources and projects.
Able to maintain a flexible work schedule consisting of frequent, evening and weekend meetings and activities.
Ability to manage multiple projects at a time.
Ability to work independently.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Community Membership Assistant
Girl Scouts of the Nations Capital
Luray, Virginia
08.2021 - 06.2024
- Developed and implemented troop recruitment and retention strategies to meet recruitment benchmarks and troop affiliation goals.
- Support volunteer leadership development through regular contact/meetings, timely communication and effective liaison with council staff.
- Worked with volunteers to organize troops by recruiting and retaining leaders and recruiting/placing Girl Scouts in troops.
- Managed volunteer administrative roles when volunteer vacancies exist.
- Maintain accurate records on membership growth and retention, report as required to managers and council staff.
- Increase Girl Scout visibility in the community by identifying resources and forming beneficial partnerships through planning and participating in community activities.
- Developed and implemented Girl Scout programs that further increase Girl Scout visibility and help achieve annual youth membership goals.
Administrative Assistant
Bridgewater College
Bridgewater, Virginia
06.1997 - 06.2021
- Handled all functions of the Facilities Office at Bridgewater College for 24 years..
- Maintained all aspects of the Facilities Office by handling all of the following: key management, vehicle rentals, answering phone, e-mails, taking care of incoming and outgoing mail and etc.
- Greeted visitors in a professional manner, responded to inquiries and directed them to the appropriate personnel.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed incoming calls while providing information or transferring callers to appropriate personnel in the department and the College.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Ensured efficient operation of office equipment such as printers, copiers and fax machine.
- Developed and maintained filing systems for confidential documents and records.
- Greeted visitors and provided general information about the College.
- Handled confidential documents in an organized fashion according to established protocol.
- Facilitated communication between different departments within the College.
- Managed office supplies and placed orders when necessary.
- Directed customer inquiries to appropriate department personnel within the College.
- Implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Managed daily office operations ensuring efficient workplace functionality.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Proofread content for typo-free emails and documentation.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Handled incoming calls and directed callers to appropriate department or employee.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
Education
High School Diploma -
Montevideo High School
Penn Laird, VA06-1977
Skills
- Membership Processing
- Interpersonal abilities
- Task Prioritization
- Reliability
- Excellent Communication
- Professionalism
- Self Motivation
- Attention to Detail
Affiliations
- Love to travel.
- Maintains home and family on a daily basis.
- Love my church life. Very involved in all aspects of the United Methodist Church. Have been a member my whole life and very active.
- Active in Girl Scouts. Girl Scouts has brought a new meaning to my life since my granddaughters have been a part.
- Love to plan special events like my family reunion yearly. Love to plan special parties for special occasions.
- My home has a door that is wide open and is used consistently.
Accomplishments
- I have been recognized as a mission honoree at my church.
- Recognized as an outstanding leader in Girl Scouts. Took the job of Community Membership Assistant to further the function of recruitment for Girl Scouts.
- Recognized for my 24 years of service with Bridgewater College.
Certification
- No certifications and licenses.
References
References available upon request.
Timeline
Community Membership Assistant
Girl Scouts of the Nations Capital
08.2021 - 06.2024
Administrative Assistant
Bridgewater College
06.1997 - 06.2021
High School Diploma -
Montevideo High School
- No certifications and licenses.
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