Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diana Montalvo

Lodi,NJ

Summary

Dedicated compassionate Medical Assistant committed to collaborating with medical team to meet physical and emotional needs of patients. Successfully provides assistance in wide range of medical emergencies including baby delivery, cardiac arrest, accidents and major trauma. Recognized for superior ability to proactively identify needs of staff and respond quickly.

Overview

13
13
years of professional experience

Work History

EMERGENCY MEDICAL TECHNICIAN

Hoboken Ambulance Corp
12.2015 - 07.2017
  • Monitored patients from scene to hospital transfer while conducting in-transit care
  • Assessed emergency situations and prioritized medical care for patients
  • Evaluated patients' medical status and monitored vital signs during transit
  • Rendered direct patient care, including stabilizing patients and determining course of action based on triage
  • Transported patients from accident scenes to hospitals in emergency vehicles
  • Documented all calls in reports detailing type of incident and course of treatment
  • Managed care in field and in-transit, including performing standard testing and administering necessary medication
  • Operated emergency vehicles with caution to keep patients, public and first responders safe
  • Remained level-headed and proactive during emergency situations
  • Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules
  • Reviewed inventory levels prior to shift and restocked ambulance to prepare for service
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care

EMERGENCY ROOM VOLUNTEER

Hoboken University Medical Center
03.2015 - 02.2016
  • Oversaw items in patient rooms and replenished low supplies
  • Carefully took patients' vitals and recorded all information, inputting data into company's computer system
  • Prepared and delivered meals to patients, assisting with feeding when necessary
  • Answered patient inquiries and provided information about healthcare services
  • Provided family members with general health education and tips for patient care
  • Transported patients and helped with discharge procedures
  • Provided support and companionship to patients in need of assistance
  • Liaised between patients, families and hospital staff to relay information and coordinate care

REAL ESTATE OFFICE ADMINISTRATOR

Century 21 Frontier Realty
11.2011 - 07.2013
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping
  • Coordinated office events, seminars and meetings for staff and clients
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff
  • Negotiated and executed contracts on behalf of department
  • Created organized filing system to manage department documents
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures

OFFICE ADMINISTRATOR

Priamo Designs
07.2013 - 03.2020
  • Tracked office supplies and restocked low items to keep team members on-task and productive
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Interacted with customers by phone, email, or in-person to provide information
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions
  • Maintained electronic and paper filing systems for easy retrieval of information
  • Monitored and oversaw general cleaning of office in line with company cleanliness standards
  • Reconciled account files and produced monthly reports
  • Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
  • Assisted in preparation and processing of payroll to facilitate prompt staff payments

EMERGENCY ROOM TECHNICIAN

Englewood Hospital
04.2023 - 11.2023
  • Collected blood and urine samples from adult and pediatric patients for lab analysis to diagnose disease or screen for health problems
  • Facilitated transfer of patients throughout medical facility and between departments
  • Maintained clean and sanitary environment in emergency department to meet hygiene measures
  • Liaised between nurses, physicians, patients and visitors
  • Prepared and delivered meals to patients, assisting with feeding when necessary
  • Coordinated with nurses to assess and prepare patients for tests and medical procedures
  • Took patients' vital signs, collected medical specimens and updated information in patient charts
  • Assisted with CPR and airway clearing procedures during emergencies
  • Took blood pressure measurements and reported to nurse or physician if above or below normal levels
  • Facilitated communication patients, visitors, nurses, physicians and other hospital personnel
  • Applied and educated patients on orthopedic devices like crutch walking
  • Conducted patient assessments under supervision of staff nurses and physicians
  • Responded to cardiac monitor alarms and other codes requiring immediate response
  • Stocked and replenished patient care areas with appropriate supplies
  • Rendered direct patient care, including stabilizing patients and determining course of action based on triage
  • Remained level-headed and proactive during emergency situations

MEDICAL ASSISTANT

Englewood Health
09.2021 - 04.2023
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed
  • Called and faxed pharmacies to submit prescriptions and refills
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations
  • Documented vital signs and health history for patients in clinic and hospital environments
  • Sanitized, restocked, and organized exam rooms and medical equipment
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens
  • Verified patient insurance coverage and collected required co-payments
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation
  • Completed EKGs and other tests based on patient presentation in office
  • Oriented and trained new staff on proper procedures and policies
  • Prepared lab specimens for diagnostic evaluation

EMERGENCY ROOM TECHNICIAN

Hackensack Meridian Pascack Valley
05.2023 - Current
  • Safely transported patients by wheelchair, stretcher, or bed to other units
  • Quickly responded to codes and cardiac monitor alarms
  • Assisted with resuscitation, CPR, and emergency airway procedures
  • Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines
  • Measured and fit crutches and canes, instructing patients on proper use of support devices
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems
  • Liaised between nurses, physicians, patients and visitors
  • Maintained a clean and sanitary environment in the emergency department to meet hygiene measures
  • Assisted in preparation and maintenance of patient charts, documenting all care given
  • Prepared and delivered meals to patients, assisting with feeding when necessary
  • Disinfected tools, equipment and surfaces between patients
  • Provided family members with general health education and tips for patient care
  • Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care

Medical Assistant Per Diem

Hackensack Meridian Urgent Care
02.2024 - 10.2024
  • Instructed patients on post-procedure care to support recovery and adherence to medical advice.
  • Explained medication instructions to patients and clarified any questions to ensure proper understanding of treatment plans.
  • Operated EKG machines to capture detailed heart activity records and assisted in interpreting results for patient assessments.
  • Prepared examination rooms by sanitizing equipment and restocking supplies to maintain a clean, efficient environment.
  • Managed electronic health records system to update patient information and facilitate smooth communication between healthcare team members.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.

Medical Assistant /BA Per Diem

Valley Medical Group
08.2024 - Current
  • Managed electronic health records system to update patient information and facilitate smooth communication between healthcare team members.
  • Operated EKG machines to capture detailed heart activity records and assisted in interpreting results for patient assessments.
  • Prepared examination rooms by sanitizing equipment and restocking supplies to maintain a clean, efficient environment.
  • Instructed patients on post-procedure care to support recovery and adherence to medical advice.
  • Experience with Athena & Meditech
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.

Education

Associate of Applied Science - Medical Assisting

Hudson County Community College
Jersey City, NJ
12.2020

Skills

  • CPR certified
  • Applying orthopedic splints
  • Venipuncture
  • Medical terminology
  • Cleaning and suturing wounds
  • Taking and tracking vital signs
  • Medical sample collection
  • EKG
  • Phlebotomy
  • Educating patients
  • Replenishing supplies
  • Basic life support certified
  • Vital sign assessment
  • Airway Management
  • Patient Admission
  • EPIC, Athena & Meditech knowledge
  • Fluent in Spanish
  • Emergency response preparedness

Timeline

Medical Assistant /BA Per Diem

Valley Medical Group
08.2024 - Current

Medical Assistant Per Diem

Hackensack Meridian Urgent Care
02.2024 - 10.2024

EMERGENCY ROOM TECHNICIAN

Hackensack Meridian Pascack Valley
05.2023 - Current

EMERGENCY ROOM TECHNICIAN

Englewood Hospital
04.2023 - 11.2023

MEDICAL ASSISTANT

Englewood Health
09.2021 - 04.2023

EMERGENCY MEDICAL TECHNICIAN

Hoboken Ambulance Corp
12.2015 - 07.2017

EMERGENCY ROOM VOLUNTEER

Hoboken University Medical Center
03.2015 - 02.2016

OFFICE ADMINISTRATOR

Priamo Designs
07.2013 - 03.2020

REAL ESTATE OFFICE ADMINISTRATOR

Century 21 Frontier Realty
11.2011 - 07.2013

Associate of Applied Science - Medical Assisting

Hudson County Community College

Similar Profiles

CREATE PROFILE
Diana Montalvo