Diana Montilio
Hanover,MA
Summary
Healthcare professional with strong background in dermatology, dermatological surgical procedures, and cosmetics, ensuring high standards of care and efficiency. Known for adaptability, punctuality, reliability, empathetic patient-focused care, attention to detail, and effective communication within team environments. Skilled in patient preparation, wound care, medical documentation, and surgical protocols.
Overview
11
11
years of professional experience
Work History
Mohs Medical Assistant
South Shore Skin Center
08.2017 - 08.2024
- Enhanced surgical team efficiency by preparing sterile instruments, equipment, preoperative phone calls, preparing surgical paperwork for upcoming clinic, preparing syringes, pathology result calls for benign lesions.
- Communicated clearly and effectively with patients to verify information, take thorough medical history, and determine purpose of visit.
- Assisted in surgical procedures with highly skilled surgeons who specialize in Mohs and complex reconstruction and ensuring seamless transitions between procedural stages, anticipating needs of physician.
- Contributed to successful surgical outcomes by maintaining a sterile environment during procedures.
- Provided compassionate care to patients throughout their surgical experience, easing anxiety and ensuring comfort.
- Set up and assisted in cosmetic procedures pertaining to the medical spa, including Botox, filler, microneedling, laser technology, fractional resurfacing, PRP treatment, etc.
- Scribe for providers in EMR through EMA.
- Filled in for general dermatology when needed, continuing knowledge base in all skin care and treatment needs along with minor office procedures.
- Ensuring equipment was properly cleaned and OSHA logs were up to date.
- Preformed suture removals, cultures, and wound healing with proper wound care techniques and dressing applications.
- Oriented and trained new staff on proper techniques, procedures, and protocols.
Medical Assistant
Derm ASAP
04.2014 - 08.2017
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained thorough patient medical history, medication information, symptoms, allergies in preparation to visit.
- Scribe for providers in EMR.
- Assisted physicians during surgical procedures (layers, advanced skin closures, cosmetic procedures, biopsies, and minor office procedures).
- Assisted providers during routine exams and diagnostic testing by collecting and processing specimens and orders.
- Elevated overall patient experience by providing compassionate support throughout their time at the clinic.
- Preformed routine photodynamic therapy, levulan and blue light treatments, and managed iPledge.
- Promoted office efficiency, coordinating patient care, educated patients on provider instructions.
- Assist with cosmetic procedures including Botox, filler, laser technology, etc.
Substitute Teacher, K-12
Hanover Public Schools
09.2013 - 04.2014
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
- Supervised lunchroom and recess activities.
Education
General Studies
Quincy College
Plymouth, MA2013
Associate of Science - LAS Elementary Education
Massasoit Community College
Brockton, MA12.2012
Skills
- Attention to detail
- Passionate
- EMR (scribing, orders, etc)
- Patient-focused care
- Reliable team player
- Adapts when challenged
- Instrument and surgical sterilization
- BLS certified
Timeline
Mohs Medical Assistant
South Shore Skin Center
08.2017 - 08.2024
Medical Assistant
Derm ASAP
04.2014 - 08.2017
Substitute Teacher, K-12
Hanover Public Schools
09.2013 - 04.2014
General Studies
Quincy College
Associate of Science - LAS Elementary Education
Massasoit Community College
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