Diana Montoya- Munoz
Cheyenne,WY
Summary
Skilled retail sales consultant with 35 years of experience in customer service, sales, and management. Proficient in store management, hospitality, and food service. Possesses a strong background in retail sales, merchandising, and customer service. Proven ability to lead and train others, with experience in supervising roles. Seeking a position in a quick service or casual dining restaurant. Also has year's of experience in careging, nursing homes and management in Grocery stores and home health care and for adults with a disabilities.
Overview
41
41
years of professional experience
1
1
Certification
Work History
Package liquor store cashier
Outlaw liquor
Cheyenne, WY
07.2024 - 10.2024
Retail Sales Consultant
Tailored Brands Men's Wearhouse
Cheyenne, WY
02.2023 - 08.2024
Production Worker
Goodwill Industries
Cheyenne, WY
06.2016 - 02.2024
- Sort through clothes to pick up the donations at the door hang the donation and sell the donations organize
Health Coach
GNC
Cheyenne, WY
05.2022 - 12.2023
Key Holder
Claire's
Cheyenne, WY
01.2021 - 06.2023
Dress Specialist/selling Specialist
Dillard's
Cheyenne, WY
05.2021 - 02.2023
- I am top sales associate I rank one or 222 in our district I also have the highest amount of credit card penetration, I also teach a class on getting people to want to open a Dillard's Credit card.
Selling Specialist
Dillard's, Inc.
Cheyenne, WY
03.2021 - 01.2022
- Be on top of your sales, stay proactive, open credit cards for customers, show customers, show leadership, integrity and I hunger for Achieving.
General Merchandise Clerk
Harley-Davidson
Cheyenne, WY
01.2016 - 01.2018
- Process all the inventory stock all the merchandise face all the stands on complete modulars schooling on online for our products everything we sell from helmets to clothing to gloves bikes teaching classes on customer service and job description and how to sell your customer merchandise and get them to spend big amounts by providing great customer service and knowledge of the products
Head Clerk / Cashier / Customer Service Clerk
Two Bar Bowl
Cheyenne, WY
02.2016 - 03.2017
- Put bowlers on their bowling lanes run the cash register check out their shoes to them to prepare the lanes stack the pens she'll great customer service the system with their bowling scores
Night Auditor/Front Desk Agent
Quality Inn and Suites
Cheyenne, WY
01.2016 - 01.2017
- Check in guests, run night audit, clean rooms. Pos, cashier/ customer service
Hotel Front Desk Clerk/ Night Auditor
Holiday Inn/ Radisson Inn/ oak Tree Inn/ Quality Inn
Cheyenne, WY
10.1999 - 06.2016
- Meet and greet customers are checking into the hotel work on the POS, count money run a cash register Provide great customer service, Organize a schedule and board for the rear rotors it came in so they don't miss their train so book rooms and make reservations
- I also managed super 8 Motel in Rawlins, Wyoming from 1996-1998, a d head front desk clerk at First Interstate Inn, Casper Wyoming 1996-1998.
Home Health Care Aide
Private Care/Live in
Rawlins, WY
01.2005 - 12.2015
- Took care of a woman that was fully crippled with rheumatoid arthritis the man that was suffering from dementia live and pay all the bills go to store distributor medications do all their home personal business and private business
Bartender and Manager
The Wyoming Bar
Rawlins, WY
02.1991 - 12.1993
- Do inventory order ordering depositing money at the bank running the cash register or Tanner cocktail server accountant
Grocery Associate/ Head Clerk
Safeway
Cheyenne, WY
05.1983 - 12.1993
- I work for the customer service booth I was lead cashier also work part of the bakery for three years handle cash greeted customers assisted in money orders Money Grams everything that pertains to the grocery business
Dietary Aide/ Linen Technician/ Environmental Technician
Park Manor Health and Rehabilitation/ south central rehabilitation
Rawlins, WY
03.1988 - 01.1992
- Assist residents and their living quarters are prepare their food do you laundry clean rooms offer a companionship job coach
Education
High set GED - Mathematics,History, Social Studies, Science
WWC
09.2016
Skills
- Store management
- Hotel experience
- Restaurant Management
- Dietary Aide Experience
- Guest services
- Credit advocate
- Food Preparation
- Serving Experience
- Communication skills
- Host/Hostess
- Retail sales
- Retail management
- Merchandising
- Cooking
- Food Safety
- Freight
- Culinary Experience
- Special Needs
- Kitchen Experience
- Bartending
- Cashiering
- Childcare
- Laundry
- Customer service
- Banquet Experience
- Kitchen Management Experience
- Front desk
- Sales
- Retail math
- Phone etiquette
- Basic math
- Cash handling
- Crew Member
- Hospitality
- Upselling
- Dementia Care
- Food Production
- Interviewing
- Banking
- Stocking
- Food Service
- Supervising experience
- Senior care
- Customer Service
- Home Care
- Cleaning Experience
- Cash register
- Tutoring
- Management
- Promotional
- POS
- Organizational skills
- Leadership
- Caregiving
- Restaurant Experience
- Windows
- Product demos
Certification
- Food Handler Certification
- Driver's License
Personal Information
American Citizen
Authorized to work in united states.
Diana J Montoya Munoz.
4500 Pathfinder Ave .
Cheyenne, Wyoming 82001.
307-275-2285.
Contact information.
Timeline
Package liquor store cashier
Outlaw liquor
07.2024 - 10.2024
Retail Sales Consultant
Tailored Brands Men's Wearhouse
02.2023 - 08.2024
Health Coach
GNC
05.2022 - 12.2023
Dress Specialist/selling Specialist
Dillard's
05.2021 - 02.2023
Selling Specialist
Dillard's, Inc.
03.2021 - 01.2022
Key Holder
Claire's
01.2021 - 06.2023
Production Worker
Goodwill Industries
06.2016 - 02.2024
Head Clerk / Cashier / Customer Service Clerk
Two Bar Bowl
02.2016 - 03.2017
General Merchandise Clerk
Harley-Davidson
01.2016 - 01.2018
Night Auditor/Front Desk Agent
Quality Inn and Suites
01.2016 - 01.2017
Home Health Care Aide
Private Care/Live in
01.2005 - 12.2015
Hotel Front Desk Clerk/ Night Auditor
Holiday Inn/ Radisson Inn/ oak Tree Inn/ Quality Inn
10.1999 - 06.2016
Bartender and Manager
The Wyoming Bar
02.1991 - 12.1993
Dietary Aide/ Linen Technician/ Environmental Technician
Park Manor Health and Rehabilitation/ south central rehabilitation
03.1988 - 01.1992
Grocery Associate/ Head Clerk
Safeway
05.1983 - 12.1993
High set GED - Mathematics,History, Social Studies, Science
WWC
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