Overview
Work History
Education
Skills
References
Timeline
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Diana Morales

Camarillo,CA

Overview

5
5
years of professional experience

Work History

Optical Technician

NationWide Vision
01.2022 - 07.2022
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated commitment to ongoing professional development through attendance workshops, and seminars.
  • Supported optometrists during eye examinations, improving efficiency and effectiveness of patient assessments.
  • Increased operational efficiency by cross-training in multiple roles, providing flexibility within the team during peak periods or staff absences.
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Assisted with dilating patients or using eye medications when directed by optometrist.
  • Acquainted patients with procedures and explained purpose of testing to establish consent.
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
  • Managed administrative duties with phone reception, appointment scheduling and payment processing.

Restaurant Worker

MOD PIZZA
09.2020 - 02.2021
  • Assisted in inventory management, ensuring adequate stock levels and minimizing spoilage.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Assisted with cleaning and sanitizing the restaurant
  • Greeted customers at front counter to answer questions and input meal orders into POS system.
  • Stocked condiments, filled specialty machines with drink mixes and prepped fryer items to prepare for peak hours.

Front End Cashier

Total Wine & More
04.2019 - 05.2019
  • Used POS system to enter orders, process payments and issue receipts.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
  • Ensured age-restricted products were sold in compliance with legal standards, protecting store from liability.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Prevented loss by identifying fraudulent transactions and following established security procedures.
  • Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
  • Learned and adapted quickly to new technology and software applications.

Retail Customer Sales Associate

Michael's Arts & Crafts
02.2017 - 10.2020
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.
  • Instructed at Michaels for two years, teaching a variety of classes to both adults and children.
  • Assisted in setting up promotional displays to attract customer attention and boost sales.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Used in-store system to locate inventory and place special orders for customers.
  • Helped customers join reward programs.

Education

HighSchool Diploma -

Glendale HighSchool
Glendale, Az
05.2017

Skills

  • Bilingual
  • Product Knowledge
  • Customer Service
  • Returns and exchanges
  • Appointment Scheduling
  • Patient Recordkeeping
  • Patient testing
  • Multi-tasking strength
  • Willing to Learn
  • Attention to Detail
  • Honest and Dependable
  • Problem-solving
  • Cooperative Attitude

References

  • Sierra A. Helton, Previous manager at Michael's, (623)238-0139
  • Mary Sanches, Previous supervisor at Michael's, (602)373-7056
  • Teresa Powell, Previous assistant manager at Michael's, (623)225-0063
  • Eric May, Previous manager at Total Wine & More, (623)486-0162
  • Sydney.N , Previous store manager at Nationwide Vision Optometrist, (623)910-3822

Timeline

Optical Technician

NationWide Vision
01.2022 - 07.2022

Restaurant Worker

MOD PIZZA
09.2020 - 02.2021

Front End Cashier

Total Wine & More
04.2019 - 05.2019

Retail Customer Sales Associate

Michael's Arts & Crafts
02.2017 - 10.2020

HighSchool Diploma -

Glendale HighSchool

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Diana Morales