Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Diana Moreno

Concord,NC

Summary

Detail-oriented professional with excellent communication, interpersonal and creative thinking skills.

Aiming to advance my abilities in retail. Experienced with retail operations and customer interactions. Utilizing organizational and communication skills to enhance store performance and customer experience.

Available for full time work with a flexible schedule.

Overview

1
1
year of professional experience

Work History

Asset Protection Associate

Walmart
12.2024 - Current
  • Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
  • Receipt checks to verify purchases.
  • Maintained detailed records of all incidents involving asset loss.
  • Increased awareness of potential risks among staff members through ongoing communication, fostering a culture of vigilance against theft and fraud.

Resort Housekeeper

The Great Wolf Lodge
08.2024 - 09.2024
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
  • Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
  • Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.

Education

High School Diploma -

Hickory Ridge High School
Harrisburg, NC
06-2018

Skills

  • Customer service
  • Front-end monitoring
  • Team collaboration
  • Retail operations
  • Safety compliance
  • Cultural Awareness
  • Relationship Building
  • Dependable and Responsible
  • Detail Orientated
  • Time Management
  • Organized
  • Excellent communication
  • Attention to detail
  • Creative

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Interests

  • Personal Development and Self-Improvement
  • Exploring various forms of art, such as Traditional Drawing/Painting, Digital Art, and Animation, to nurture creativity and personal growth
  • Avid Reader
  • Enjoy participating in Meditation and Working out for overall physical and mental well-being
  • Hiking with friends and Exploring New Places

Timeline

Asset Protection Associate

Walmart
12.2024 - Current

Resort Housekeeper

The Great Wolf Lodge
08.2024 - 09.2024

High School Diploma -

Hickory Ridge High School

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Diana Moreno