Diana Moubarak
Clemmons,NC
Summary
Driven sales associate with proven expertise in customer service and persuasive selling, honed at Plato’s Closet and Sole Cravings. Experience in food and retail operations, quick leaner and great at adapting to new skills and environments. Excelled in teamwork and collaboration, significantly enhancing customer satisfaction and loyalty. Skilled in cash handling and upselling techniques, as well as driving sales through effective product recommendations and promotional strategies.
Overview
4
4
years of professional experience
Work History
Sales Associate
Plato’s Closet
Winston-Salem, NC
07.2023 - 03.2024
- Assisting customers
- Operating cash registers
- Building relationships with consumers
- Working on sales floor
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Greeting all customers at entrance or whenever possible
- Organization in stocks and sales floor
- Daily cleanup
- Opening and closing duties
- Helping coworkers in need/guiding new employees
- Informing consumers on store info and sales
Team Member
Panera Bread
Clemmons, NC
02.2022 - 06.2022
- Preparing and taking customer orders
- Operating drive thru services
- Bringing consumers their meals
- Increased customer satisfaction with accurate responses to inquiries, addressing concerns, and resolving issues
- Being educated in food cleanliness and stocking goods
- Daily cleanup/opening and closing duties
Sales Associate
Sole Cravings
Winston Salem , North Carolina
06.2020 - 12.2021
- Engaged with customers to build rapport and loyalty
- Solved customer challenges by offering relevant products and services
- Greeted customers, offering assistance and helping guests in every way I could
- Provided positive first impressions to welcome existing, new and potential customers
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Accurately operated cash registers and processed customer transaction's
- Educated clients on current promotional offerings and products using persuasive selling tactics
- Enhanced product presentation and promotional material displays
- Increased sales by offering advice on purchases and promoting additional products
Education
West Forsyth High School
Clemmons, NC06.2024
Skills
- Teamwork and Collaboration
- Customer service
- Stockroom Upkeep
- Time Management
- Upselling Techniques
- Product Recommendations
- Retail Knowledge
- Persuasive Selling
- Cash Register Operations
- Effective Selling Techniques
Timeline
Sales Associate
Plato’s Closet
07.2023 - 03.2024
Team Member
Panera Bread
02.2022 - 06.2022
Sales Associate
Sole Cravings
06.2020 - 12.2021
West Forsyth High School