DIANA NGUYEN
Jacksonville
Summary
Highly motivated and accomplished professional with a strong background in business administration. Seeking an opportunity to leverage expertise in a corporate office or health administration setting. Comprehensive understanding of key business principles, well-equipped to contribute to the success of any organization. Proven track record of driving operational efficiency and delivering exceptional results, confident in ability to make a significant impact in a dynamic and fast-paced environment.
Overview
8
8
years of professional experience
Work History
Recruiter/ Solar Lead Generator
Freedom Forever
09.2024 - Current
- Developed and executed marketing strategies to attract potential solar customers via social media and advertising
- Qualified inbound leads, conducted outreach, and scheduled appointments for senior sales representatives
- Coordinated meetings between customers and sales teams, utilizing persuasive sales techniques to secure appointments
Store Manager
Quiznos
04.2023 - 08.2024
- Managed day-to-day business operations, include P&L management & staff supervision
- Implemented innovative market strategies to attract & retain customers
- Optimized inventory & budget processes to maximize profitability
Sales Clerk/ Accountant
Lexus of Jacksonville, FL
10.2022 - 04.2023
- Assisted customers with vehicle purchases & provided end-to-end support during the sales process
- Processed payments & finance transactions accurate, ensure efficiency & satisfaction
- Maintained records diligently & coordinated customer test drives
Customer Service Representative
Nature Clothing Corp Office
05.2022 - 10.2022
- Delivered personalized recommendations to customers and supported sales campaigns
- Responded to inbound inquiries, ensuring prompt & effective issue resolution
Women in Business Mentor
University of North Florida
08.2021 - 05.2022
- Facilitated workshops on business planning & financial
- Mentored students & organized network events for aspiring entrepreneurs
Family Owner Salon
Happy Nail
07.2017 - 05.2019
- Oversaw business operations & ensured compliance with regulatory guidelines
- Developed and managed budgets, achieve financial targets
- Supervised staff and optimized inventory control processes
Education
Bachelor of Science - Business Administration
University of North Florida
Jacksonville, FL05.2024
Skills
- MS Office
- Sales & Marketing Strategy
- Google Analytics
- CRM Systems
- Salesforce
- Customer Lead Generation and Management
- Customer Service Ticketing Systems
- Inventory and Budget Management
- Accounting Software
- Data Entry
- Payroll Processing
Languages
Vietnamese
Full Professional
Timeline
Recruiter/ Solar Lead Generator
Freedom Forever
09.2024 - Current
Store Manager
Quiznos
04.2023 - 08.2024
Sales Clerk/ Accountant
Lexus of Jacksonville, FL
10.2022 - 04.2023
Customer Service Representative
Nature Clothing Corp Office
05.2022 - 10.2022
Women in Business Mentor
University of North Florida
08.2021 - 05.2022
Family Owner Salon
Happy Nail
07.2017 - 05.2019
Bachelor of Science - Business Administration
University of North Florida
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