Diana Nunez
Azusa,CA
Summary
Detail-oriented CSP Coordinator with strong problem-solving skills and a commitment to safety compliance. Experience in training teams and improving operational efficiency, ready to support organizational goals.
Overview
1
1
Language
11
11
years of professional experience
Work History
CSP Coordinator
FedEx
Chino, California
09.2025 - Current
- Coordinated daily operations for package sorting and distribution.
- Supported customer service by addressing inquiries and issues.
- Implemented safety protocols for a secure working environment.
- Maintained cleanliness and organization in work areas for safety compliance.
- Facilitated communication between different departments in order to resolve issues quickly.
- Resolved customer complaints in a timely manner while upholding company standards.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Coordinated communication between drivers and management for efficient dispatching.
- Monitored vehicle locations using GPS tracking systems for timely service.
- Managed incoming requests and prioritized assignments based on urgency.
- Maintained accurate logs of dispatch activities and driver schedules.
- Collaborated with team members to ensure smooth operations during peak hours.
Sr Office Administrator
FedEx
Bloomington, California
11.2020 - 09.2025
- Managed daily office operations and supported administrative functions across multiple departments.
- Coordinated scheduling for meetings, appointments, and travel arrangements for team members.
- Monitored office inventory to maintain supply levels.
- Processed invoices for payment using accounting software applications.
- Conducted staff performance evaluations to monitor progress and individual skills.
- Directed and oversaw office personnel activities.
- Assisted with budget preparation tasks such as creating spreadsheets or tracking expenses.
- Answered phone calls from customers, clients, or other departments within the organization.
- Ensured all necessary paperwork was completed accurately before submitting it for approval.
- Organized meetings, conferences, travel arrangements, and other special events.
- Coordinated with vendors to obtain supplies or services needed by the office.
- Provided technical support to employees regarding computer hardware and software issues.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Achieved cost-savings by developing functional solutions to problems.
Sr Operations Administrator
FedEx
City of Industry, California
12.2015 - 11.2020
- Created and delivered safety training programs for employees managing hazardous materials.
- Conducted hazardous waste inspections to ensure compliance with regulations.
- Coordinated resources and monitored progress to enhance project management outcomes.
- Managed customer phone calls, resolving diverse inquiries efficiently.
- Maintained records of attendance, progress reports, medical information and incident reports related to each child's development.
- Created custom reports using advanced reporting tools such as Business Objects or Crystal Reports.
Seasonal Linehaul Admin
FedEx
City of Industry, California
11.2015 - 12.2015
- Resolved issues related to scheduling conflicts and delays.
- Updated dispatch logs and maintained accurate records of shipments.
- Developing delivery schedules to ensure timely pick-ups and drop-offs of cargo shipments.
- Reviewing driver logs for accuracy and completeness.
- Communicating regularly with drivers regarding route changes or delays due to traffic or weather conditions.
- Ensuring that vehicles are properly loaded according to weight distribution guidelines.
- Checked paperwork prior to dispatching crew members to maintain accuracy.
- Processed transportation orders and entered data accurately into the dispatch system.
Education
Certificate Medical Assistant - Medical Technology
Baldwin Park Adult School
Baldwin Park, CA08-2008
High School Diploma -
Sierra High School
Azusa, CA06-2004
Skills
- Safety compliance
- Workflow efficiency
- Customer service
- Office administration
- Problem solving
- Team collaboration
- Inventory management
- Relationship building
- Schedule coordination
- Multitasking and organization
- Point of contact
- Team oversight
- Logistics coordination
- Administrative leadership
Languages
Spanish
Professional
Timeline
CSP Coordinator
FedEx
09.2025 - Current
Sr Office Administrator
FedEx
11.2020 - 09.2025
Sr Operations Administrator
FedEx
12.2015 - 11.2020
Seasonal Linehaul Admin
FedEx
11.2015 - 12.2015
Certificate Medical Assistant - Medical Technology
Baldwin Park Adult School
High School Diploma -
Sierra High School