Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Diana Orellana

Oxnard,CA

Summary

Dynamic and results-oriented professional with a proven track record, enhancing operational efficiency and fostering team collaboration. Expert in budget management and strategic task management, I excel in high-pressure environments, demonstrating meticulous attention to detail and exceptional empathy skills. Achieved significant improvements in staff performance and patient care quality.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Center Director

Planned Parenthood
Oxnard, CA
12.2022 - Current
  • Oversaw administrative tasks, staff supervision, and budget management.
  • Organized team building activities to foster collaboration among staff members.
  • Maintained current knowledge of applicable codes and required procedures to optimize learning environments.
  • Provided guidance, support and mentorship to new employees and conducted performance evaluations.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.

Medical Assistant

Planned Parenthood
Ventura, CA
01.2018 - 12.2021
  • Streamlined check-in processes by managing insurance data and appointment scheduling.
  • Conducted initial health assessments, including blood pressure and temperature checks.
  • Maintained seamless clinical flow by monitoring operations.
  • Conducted routine laboratory tests and sample analyses to monitor diseases.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Handled general office duties to support administrative staff during peak hours.

Sales Representative

Anthem
Westlake, CA
01.2016 - 01.2017
  • Handled high volume of phone inquiries professionally and effectively.
  • Outlined key features, benefits, and limitations of insurance policies to drive sales.
  • Initiated contact with underwriters and submitted documentation to secure binder coverage.
  • Provided technical support for customers using the company's products or services.
  • Listened to customer needs to identify and recommend best products and services.

Caregiver

People Creating Success
Ventura, CA
01.2016 - 12.2016
  • Ensured compliance with doctors' dietary orders during meal preparation.
  • Completed daily tidying responsibilities like vacuuming, cleaning and dust removal.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.

Medical Assistant

Rose Ave. Family Medical Group
Oxnard
01.2016 - 12.2016
  • Supported patients in pre-examination preparation and accurately documented medical history.
  • Facilitated physician-led procedures and treatments.
  • Scheduled appointments for patients via phone and in person.
  • Explained treatment procedures and physicians' instructions.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Educated patients on healthcare topics such as nutrition and disease prevention methods.

Education

high school -

Condor High School
oxnard, ca
01.2016

Medical Assistant -

CET
OXNARD, CA
01.2016

Skills

  • Meticulous Attention to Detail
  • Detail-Oriented Approach
  • Empathy Skills
  • Versatile in Dynamic Environments
  • Coordinated Task Execution
  • Strategic Task Management
  • Collaborative Team Member
  • Effective Relationship Building
  • Budget management
  • Operational efficiency
  • Customer service
  • Emergency response
  • Training and mentoring
  • CPR certified
  • Reporting and documentation

Certification

  • Phlebotomy
  • CPR
  • BLS
  • First Aid
  • Medical Assistant
  • CERT

Languages

Spanish
Professional

References

References available upon request.

Timeline

Assistant Center Director

Planned Parenthood
12.2022 - Current

Medical Assistant

Planned Parenthood
01.2018 - 12.2021

Sales Representative

Anthem
01.2016 - 01.2017

Caregiver

People Creating Success
01.2016 - 12.2016

Medical Assistant

Rose Ave. Family Medical Group
01.2016 - 12.2016

high school -

Condor High School

Medical Assistant -

CET

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Diana Orellana