Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diana Ortega

Gentry,AR

Summary

Skilled Logistics Coordinator with proven track record in managing supply chain operations, coordinating transportation schedules, and minimizing shipping expenses. Strengths include problem-solving skills, strategic planning abilities and efficiency in multitasking under high-pressure environments. Deliver significant impact by streamlining processes and enhancing operational performance in previous roles.

Overview

11
11
years of professional experience

Work History

Logistics Coordinator

IntelliTrans
Conway, AR
10.2022 - Current
  • Resolved any issues or discrepancies related to product delivery or receipt in a timely manner.
  • Created and updated standard operating procedures for logistics operations.
  • Coordinated daily logistics operations, including shipment scheduling and tracking.
  • Developed and implemented efficient routing strategies to minimize delivery times and costs.

Logistics Specialist

Transplace
Rogers, AR
03.2019 - 10.2023
  • Resolved any discrepancies related to product quality or quantity issues upon delivery.
  • Negotiated rates with carriers to optimize efficiency in shipping processes.
  • Utilized software programs to track shipments from origin to destination.
  • Communicated regularly with customers regarding their orders status.

Dispatch+Call Center Supervisor

LeFleur Transportation
Springdale, AR
02.2014 - 07.2017
  • Conducted performance reviews of call center staff and documented results.
  • Collaborated with other departments to develop solutions for customer needs.
  • Participated in hiring interviews and selection process for new team members.
  • Ensured compliance with company policies and industry regulations.

Education

Some College (No Degree) - Associates of Science Business - Transfer

NorthWest Arkansas Community College
Bentonville, AR

Skills

  • Logistics coordination
  • Data entry
  • International shipment
  • Knowledge of LOA/SLA
  • Microsoft Word, PowerPoint, and Excel proficiency
  • Route optimization

Timeline

Logistics Coordinator

IntelliTrans
10.2022 - Current

Logistics Specialist

Transplace
03.2019 - 10.2023

Dispatch+Call Center Supervisor

LeFleur Transportation
02.2014 - 07.2017

Some College (No Degree) - Associates of Science Business - Transfer

NorthWest Arkansas Community College

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