Keren Andrea Somoza Chiquillo
Carson City,NV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Lead Dental Assistant
Carson Kids Dental
Carson City, NV
05.2019 - Current
- Coronal polish
- X-ray experienced
- SDF( Silver Diamine Fluoride ) and sealant experienced
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Developed strong relationships with patients, fostering a welcoming environment that encouraged return visits.
- Currently learning how to get private insurance break downs and expand my knowledge by learning front desk duties
- Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
Data Entry / Biller
Cal Sierra Express
Reno, NV
02.2018 - 09.2022
- Communicate with customers on daily basis via email or phone answering daily questions
- Ensure timely, complete, and accurate billing to customers
- Identify and resolve customer billings complaints
- Review all information to ensure they match sales information before finalizing the bill/invoice for customers
- Ability to multitask, set priorities with tasks and meet deadlines
- Attention with detail and confident decision-making skills
- Data entry
- Provided exceptional customer service in handling billing inquiries, resolving disputes promptly and professionally.
- Conducted regular audits of billing records, identifying issues and implementing corrective actions.
- Enhanced team productivity by providing training on new billing software and processes.
- Maintained accurate client records, ensuring proper billing and payment tracking.
Lead Dental Assistant
Just Smiles Dental
Gardnerville, NV
12.2014 - 01.2018
- Greeted and prepared patients for dental examination or procedures
- Set up trays for procedures
- Monitor dental supplies and made sure all observatories were organized and stocked
- Maintain clean sterile and positive environment
- Experienced in making temporary crowns, taking impressions and pouring
- Cross trained front desk, scheduling appointments/calling patients for reminders.
- Specialized in Easy Dental Software
- Preparing next day charts, eligibility and receiving payment for dental services
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Assisted dentists in various procedures, ensuring accurate treatment delivery and high-quality patient care.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Developed strong relationships with patients, fostering a welcoming environment that encouraged return visits.
Education
School of Dental Assisting
Carson City, NVSchool of Correspondence
Carson City, NV03.2013
Skills
- Sterilization
- Bilingual
- Infection Control Training
- HIPAA
- Dental Receptionist
- Data confidentiality measures
- Complex Problem-Solving
- Patient Scheduling
- Teamwork and Collaboration
- Customer Service
- Insurance Verification
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
Spanish
Full Professional
Timeline
Lead Dental Assistant
Carson Kids Dental
05.2019 - Current
Data Entry / Biller
Cal Sierra Express
02.2018 - 09.2022
Lead Dental Assistant
Just Smiles Dental
12.2014 - 01.2018
School of Dental Assisting
School of Correspondence
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