Diana Ortiz Alicea
Buffalo,NY
Summary
Motivational Team Leader skilled in designing and following production schedules. Offers proven history of maximizing team productivity to meet targets. Dedicated to employee safety and proactive assignment, schedule, and personnel management.
Overview
10
10
years of professional experience
Work History
Team Leader Manager
HR Block
Buffalo, NY
11.2018 - Current
- Resolved conflicts between team members quickly and effectively.
- Recruited, trained, and supervised new staff members.
- Set goals for performance and deadlines to comply with company plans and vision.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Maintained records of employee performance reviews.
- Recognized and rewarded team and individual achievements, boosting morale and motivation.
Machine Operator
Island Oasis
Buffalo, NY
08.2014 - 10.2017
- Comply with company policies regarding quality control procedures.
- Monitor the feed and speed of machines during the machining process.
- Unload finished products from machines onto conveyors or other transport systems.
- Maintain records of completed work and production data including volume produced and time required for each task.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Trained new operators and implemented new division operator training program to improve retention rates and increase production.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
- Inspect finished workpieces to ensure conformance with specifications.
Education
High School Diploma -
Petra Mercado Bougart
Puerto Rico05-1997
Skills
- Remote Team Management
- Industry Expertise
- Workload Management
- Performance Coaching
- Employee Scheduling
- Customer Service
- Multitasking
Languages
Spanish
Native/ Bilingual
Timeline
Team Leader Manager
HR Block
11.2018 - Current
Machine Operator
Island Oasis
08.2014 - 10.2017
High School Diploma -
Petra Mercado Bougart