DIANA PATINO
El Segundo,CA
Summary
Bold Profile Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
7
7
years of professional experience
Work History
Inventory Control Manager
Nordstrom Inc
06.2024 - Current
- Conducted regular audits of inventory levels to identify discrepancies, taking corrective action when necessary to maintain accurate records.
- Reduced stock discrepancies through meticulous record-keeping and consistent communication with relevant departments.
- Managed a team of inventory specialists, providing training, guidance, and support to ensure optimal performance and adherence to company policies.
- Maintained control of cycle counts, physical inventory and discrepancy research.
- Collaborated with other departments within facility to educate and understand how functions affect inventory.
- Assisted in the planning and execution of physical inventory counts, ensuring accurate record-keeping and minimal disruption to daily operations.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Fulfillment Assistant Manager
Nordstrom
01.2022 - 05.2024
- Oversee end-to-end order processing, from picking and packing to shipping, ensuring timely and accurate fulfillment of customer orders
- Collaborate closely with the logistics team and department managers to drive weekly Key Performance Indicators (KPIs) across the region
- Liaised with vendors, suppliers, and event stakeholders to coordinate logistics
- Responded promptly to internal and client communications, ensuring timely updates
- Maintain safe working environment through strict adherence to safety protocols and guidelines
- Boosted order processing efficiency through effective multitasking while prioritizing urgent tasks as needed
- Conducted regular inventory audits, which led to accurate stock levels and reduced discrepancies between physical count and system records
- Assisted with training new team members, ensuring they were well-equipped to perform their duties effectively
- Streamlined inventory management through consistent organization and labeling of products.
Logistics Processor / Inventory Control Specialist
Nordstrom
01.2020 - 01.2022
- Cleaned and preprocessed data
- Maintain comprehensive inventory reports for inbound/outbound, non-sell, and negative stock
- Collaborate with sales floor and fulfillment teams to target top shrinkage brands
- Audit incoming high-shrinkage items to prevent discrepancies
- Evaluated vendor performance regularly, fostering strong relationships that contributed to reliable sourcing options for critical materials or goods
- Spearheaded cross-training initiatives among logistics employees - increasing their versatility while also promoting interdepartmental cooperation
- Conducted regular audits on warehousing operations, safeguarding against theft or loss through diligent oversight measures
- Back-of-house knowledge.
Sales Associate
Gap
07.2017 - 11.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
Education
Associate of Science - Natural Sciences
Los Angeles City College
Los Angeles, CA06.2023
Skills
- Back-of-house-knowledge
- Collaborative
- Staff Training
- Work Scheduling
- KPI Tracking
- Customer Service
- Critical Thinking
- Order picking and processing
- Relationship Building
- Shipping and receiving
- Team Leadership
- Microsoft Outlook
- Bilingual-Spanish
Skills
- Arizona State University, Bachelor of Science, Supply Chain Management, 12/2024
- LACC, Associate of Arts, Associate Natural Science, 01/2023
Timeline
Inventory Control Manager
Nordstrom Inc
06.2024 - Current
Fulfillment Assistant Manager
Nordstrom
01.2022 - 05.2024
Logistics Processor / Inventory Control Specialist
Nordstrom
01.2020 - 01.2022
Sales Associate
Gap
07.2017 - 11.2020
Associate of Science - Natural Sciences
Los Angeles City College
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