Summary
Overview
Work History
Education
Skills
Timeline
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DIANA PEREZ

OCEANSIDE,CA

Summary

Dynamic and dedicated waitress with a proven track record at Posada Alta Cocina, excelling in high-pressure environments. Expert in strong multitasking and team collaboration, delivering exceptional guest experiences. Adept at beverage preparation and menu knowledge, ensuring informed recommendations. Committed to maintaining a welcoming atmosphere and fostering relationships with guests.

Overview

5
5
years of professional experience

Work History

Waitress

Posada Alta Cocina
05.2022 - 10.2024
  • Handled high-pressure situations with composure.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, for a positive guest experience.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Be able to recommend wine pairings depending on the food.

Waitress

Casa Orozco
09.2019 - 10.2024
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.

Waitress

Dennys Restaurant
11.2021 - 05.2022
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Have the knowledge and the ability to work in a fast paced breakfast restaurant.

Waitress

Roppongi Sushi
06.2021 - 02.2022
  • Take beverage and food orders and bring it to the table.
  • Work with the team to provide a great experience for guests.
  • Know the whole menu to answer questions efficiently, sushi, nigiri, sashimi, handroll, sake, etc.

Education

Certificate

Alcoholic Beverage Control
Responsible Beverage Service

Certificate

Food Handlers
ServSafe

Bachelor of Arts - Law

UAEH
HIDALGO, MEXICO
06-2017

Skills

  • Strong multitasking
  • Greeting guests
  • Beverage preparation
  • Team collaboration
  • Attention to detail
  • Hospitality service expertise

Timeline

Waitress

Posada Alta Cocina
05.2022 - 10.2024

Waitress

Dennys Restaurant
11.2021 - 05.2022

Waitress

Roppongi Sushi
06.2021 - 02.2022

Waitress

Casa Orozco
09.2019 - 10.2024

Certificate

Alcoholic Beverage Control

Certificate

Food Handlers

Bachelor of Arts - Law

UAEH

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DIANA PEREZ