Summary
Overview
Work History
Education
Skills
Timeline
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Diana Perez

Laredo,TX

Summary

Dynamic Security Officer with a proven track record at GardaWorld Security, excelling in emergency response and access control. Recognized for enhancing safety protocols and delivering exceptional customer service. Skilled in surveillance monitoring and team collaboration, ensuring a secure environment while fostering positive relationships with clients and colleagues.

Overview

4
4
years of professional experience

Work History

Security Officer

GardaWorld Security
Laredo, TX
11.2024 - 01.2026
  • Monitored premises to ensure safety and security compliance.
  • Conducted regular patrols to identify potential hazards or security breaches.
  • Responded swiftly to emergency situations, coordinating with local authorities as necessary.
  • Implemented access control measures for visitors and employees, enhancing site security.
  • Collaborated with team members to develop improved safety strategies and procedures.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.

Team Member

Quick Quack Car Wash
Laredo, TX
06.2023 - 05.2025
  • Operated car wash equipment to ensure efficient vehicle cleaning
  • Assisted customers with service selections and payment processing
  • Maintained cleanliness of work area and equipment for safety compliance
  • Collaborated with team members to streamline workflow during peak hours
  • Trained new employees on operational procedures and customer service standards
  • Resolved customer inquiries and complaints to enhance satisfaction levels
  • Monitored inventory levels of cleaning supplies and reported shortages promptly

Sales Associate

Stripes Convenience Store
Laredo, TX
10.2024 - 02.2025
  • Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
  • Processed transactions accurately using point-of-sale systems to ensure seamless checkout experiences.
  • Maintained store cleanliness and organization, adhering to safety standards and operational guidelines.
  • Assisted in inventory management, restocking shelves to optimize product availability for customers.
  • Educated customers on products and services, fostering a knowledgeable shopping environment.

Warehouse Stocker

Amazon
Laredo, TX
08.2023 - 11.2023
  • Operated forklifts and pallet jacks to transport inventory efficiently.
  • Sorted and organized products in designated areas to optimize warehouse layout.
  • Conducted regular inventory audits to maintain stock accuracy.
  • Assisted in unloading shipments and verifying incoming goods for quality control.
  • Collaborated with team members to streamline order fulfillment processes.
  • Compared received packages against shipping documents.
  • Maintained accurate inventory records, ensuring timely reordering of products to avoid stockouts.
  • Enhanced warehouse safety by regularly inspecting equipment and conducting safety training sessions.

Sandwich Artist

Subway
Laredo, TX
04.2022 - 08.2023
  • Prepared sandwiches according to customer specifications, ensuring quality and presentation standards.
  • Managed inventory levels, restocking supplies to maintain operational efficiency.
  • Operated cash register, processing transactions accurately and efficiently.
  • Maintained cleanliness of work area in compliance with health and safety regulations.

Education

High School Diploma -

Lyndon B Johnson High School
Laredo, TX
05.2022

Skills

  • Security compliance
  • Emergency response
  • Access control
  • Surveillance monitoring
  • Safety protocols
  • Customer service
  • Incident reporting
  • Team collaboration
  • Cash handling
  • Time management
  • Security guard license

Timeline

Security Officer

GardaWorld Security
11.2024 - 01.2026

Sales Associate

Stripes Convenience Store
10.2024 - 02.2025

Warehouse Stocker

Amazon
08.2023 - 11.2023

Team Member

Quick Quack Car Wash
06.2023 - 05.2025

Sandwich Artist

Subway
04.2022 - 08.2023

High School Diploma -

Lyndon B Johnson High School