Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience - Community Partnership For Youth
Consulting - Zum Sushi
Timeline
Generic

Diana Pfann

Monterey,CA

Summary

Motivated and detail-oriented Business Administration graduate from California State University, Monterey Bay, with a concentration in International Business & Management. Seeking an entry-level position in HR to apply my academic knowledge in recruitment, employee onboarding, and HRIS systems. Strong interpersonal skills, a collaborative mindset, and a commitment to fostering a positive, productive workplace. Eager to contribute to an organization that values growth, development, and employee engagement.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Coach

Elevo
Monterey, CA
11.2023 - 01.2025

- Provided homework assistance and academic support to elementary students.
- Facilitated sports activities, encouraging teamwork, and physical fitness.
- Led enrichment programs to foster students' personal growth and overall development.

Brand Representative

Hollister Co
Monterey, CA
10.2021 - 05.2022

- Supported store operations by delivering friendly and efficient customer service at the cash register.r.
- Maintaining a clean and organized store environment through folding and arranging merchandise. Assisting with floorset updates to create engaging, in-store visual displays.
- Managing incoming shipments, including unpacking, organizing, and restocking inventory.

Cashier

Panera Bread
Vallejo, CA
08.2021 - 05.2022

- Trained new cashiers on the Point of Sale (POS) system, ensuring accuracy and efficiency in processing transactions.

- Operated as a cashier, handling customer purchases quickly and accurately, while maintaining friendly service.

- Managed drive-thru orders by taking accurate customer requests and processing payments promptly.

- Prepared bakery items, including slicing bread, assembling sandwiches, and making fresh salads to meet quality and presentation standards.

- Served as a barista, crafting coffee and espresso beverages according to customer preferences and company recipes.

- Maintained cleanliness and organization of the work area to comply with health and safety regulations.

- Provided excellent customer service, creating a welcoming environment, and addressing customer needs promptly and professionally.

Education

Bachelor of Science - International Business and Management

California State University, Monterey Bay
Monterey, CA
12.2024

Skills

  • Microsoft Excel
  • Responsible
  • Hard worker
  • Customer service
  • Trustworthy
  • Punctual
  • Teamwork
  • Basic Spanish
  • Team collaboration
  • Effective communication
  • Time management
  • Problem solving
  • Youth mentor

Certification

Food Handlers

Volunteer Experience - Community Partnership For Youth

 Community Partnership for Youth (CPY) is a nonprofit providing youth with a safe, structured environment that encourages healthy boundaries, positive self-esteem, and the ability to make good choices for a full and successful life. Every day we would go over the CPY Standards which are founded upon the principles of integrity and respect; integrity, because it exemplifies truthfulness, modesty, and trustworthiness; respect, because it exemplifies courtesy, honor, and reverence

Consulting - Zum Sushi

- Developed and implemented a comprehensive marketing strategy tailored to Zum Sushi’s brand identity and target market.

- Created and managed social media campaigns across platforms such as Instagram, Facebook, and TikTok to increase brand visibility and customer engagement.

- Designed content calendars and produced engaging posts including photos, videos, and promotions to attract new customers and retain existing ones.

- Provided recommendations for in-store promotions and community engagement initiatives to enhance local presence.

Timeline

Coach

Elevo
11.2023 - 01.2025

Brand Representative

Hollister Co
10.2021 - 05.2022

Cashier

Panera Bread
08.2021 - 05.2022

Bachelor of Science - International Business and Management

California State University, Monterey Bay
Diana Pfann
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