Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Diana Phillips

Lake City,FL

Summary

Resilient Correctional Officer skilled in maintaining security and peace in high-stress environments. Known for productivity and efficiency in task completion, managing time effectively to meet all job requirements. Specialized skills include conflict resolution, emergency response coordination, and inmate behavior modification strategies. Excel at communication, empathy, and leadership, crucial for fostering safe correctional facilities.

Overview

Work History

Correctional Officer

Columbia Correctional Institution
Lake City, FL
09.2024 - Current
  • Guarded facility entrances to screen visitors.
  • Counseled inmates and responded to legitimate questions, concerns and requests.
  • Transported inmates to court, doctor appointments and work sites.
  • Facilitated communication between inmates and facility staff, including relaying requests and grievances.
  • Used appropriate means to discipline prisoners.
  • Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
  • Inspected locks, window bars, doors, and security systems to support escape prevention.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Supervised inmates during day-to-day activities.
  • Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
  • Conducted headcounts to ensure that all inmates were accounted for.
  • Inspected cells and conducted random searches of common areas.
  • Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
  • Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
  • Provided first response medical care in emergency situations until professional medical staff could take over.
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Distributed commissary items and dispensed prescribed medication to prisoners.
  • Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.

Education

GED -

Columbia County School Board
Lake City, FL
06-2016

Skills

  • Security protocols
  • Surveillance monitoring
  • Crisis intervention
  • Inmate transportation
  • Contraband detection
  • Conflict resolution
  • Incident investigation
  • Effective communication
  • Conflict resolution skills
  • First aid training
  • Inmate monitoring
  • Search procedures

References

References available upon request.

Timeline

Correctional Officer

Columbia Correctional Institution
09.2024 - Current

GED -

Columbia County School Board
Diana Phillips