DIANA PIERROTT
Dayton,NV
Summary
Motivated and adaptable professional with a B.A. in Criminal Justice and Psychology, and hands-on experience in student operations, peer mentorship, and administrative support. Confident in ability to communicate clearly, follow detailed procedures, and build rapport with diverse individuals. Proven record of working independently and collaboratively in both fast-paced public-facing environments and structured office settings. Possess solid understanding of legal procedures and document handling, coupled with excellent organizational skills and attention to detail.
Overview
2
2
years of professional experience
Work History
Process Server
Carson City District Attorney’s Office
07.2025 - Current
- Deliver legal documents such as summons, subpoenas, and complaints to individuals or businesses involved in court proceedings
- Responsible to adhering to legal procedures while delivering these documents and ensuring proper documentation of the delivery process
- Managed multiple assignments simultaneously, prioritizing tasks to meet deadlines.
- Handled conflict resolution professionally when encountering confrontational situations during document deliveries, maintaining composure under pressure.
First Generation Student Mentor
UNR First Generation Student Center
09.2024 - 06.2025
- Managed a caseload of 45 individuals, maintaining detailed records and ensuring timely follow-up
- Provided direct support to students navigating sensitive academic, financial, and personal issues, requiring absolute confidentiality and adherence to institutional policy.
- Delivered time-sensitive guidance and resources, adapting communication styles to engage diverse personalities
- Coordinated with multiple departments to verify information and ensure individuals received necessary follow-up
Operations Assistant
UNR Joe Crowley Student Union
08.2024 - 06.2025
- Worked independently across high-traffic areas to assist individuals with inquiries, enforce facility guidelines, and maintain order
- Handled sensitive and sometimes urgent inquiries at the front desk, maintaining discretion and calm communication under pressure
- Performed scheduled walkthroughs to monitor for violations or safety issues, ensuring rules were followed and incidents were accurately documented
Education
Bachelors - Criminal Justice, Psychology
University of Nevada Reno
Reno, NVSkills
- Case management
- Group facilitation
- Problem-solving
- Bilingual (Spanish/English)
- Organizational Skills
- Confidentiality
- Conflict Navigation
- Technology proficiency
- Critical thinking
- Research & Information Synthesis
- Discretion
Timeline
Process Server
Carson City District Attorney’s Office
07.2025 - Current
First Generation Student Mentor
UNR First Generation Student Center
09.2024 - 06.2025
Operations Assistant
UNR Joe Crowley Student Union
08.2024 - 06.2025
Bachelors - Criminal Justice, Psychology
University of Nevada Reno