Diana Pogulyaeva
San Diego,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Medical Assistant
San Diego Family Dermatology
San Diego, California
02.2025 - Current
- Conducted comprehensive patient intake, followed up on existing dermatologic conditions, assessed treatment response, appropriately gowned and positioned patients, and presented clinical summaries to providers
- Assisted in setting up dermatologic procedures, including skin examinations, shave and punch biopsies, and excisions for benign and cancerous growths, ensuring readiness and efficiency
- Replaced wound dressings to promote healing and minimize infection risk.
- Managed phone inquiries, scheduled appointments, and greeted patients, fostering a welcoming environment and enhancing patient experience
Server
Karl Strauss Brewing Co.
San Diego
07.2024 - 02.2025
- Delivered exceptional customer service by addressing unique requests, fostering a welcoming atmosphere, and swiftly resolving issues to enhance guest satisfaction
- Multitasked across hosting, serving, and cleaning tables to ensure smooth operations and a positive dining experience
- Collaborated with front of house and kitchen staff to uphold safety standards and streamline workflow in the restaurant
Life Skills Trainer
Sevita, Neurorestorative
Santa Barbara, California
08.2023 - 06.2024
- Collaborated with speech, occupational, and physical therapists within the facility to provide unique recovery plans for each individual TBI client
- Participated in hands-on therapy sessions in group and individual settings, adjusting approaches appropriately to each client in order to promote recovery and wellness
- Monitored client recovery by taking vitals, distributing medication, and documenting shift notes
- Created welcoming environment for clients by preparing meals, maintaining cleanliness of public and personal spaces, and engaging in supportive interactions
Direct Support Professional
Sevita
Santa Barbara, California
05.2023 - 08.2023
- Assisted individuals with daily tasks including eating, restroom use, and physical activity to enhance their independence and well-being
- Encouraged community involvement by guiding individuals in household tasks such as cleaning their lunch plates and putting away dirty laundry
- Respected individuals' needs by consistently seeking consent and ensuring comfort during all interactions
Education
Bachelor's Degree - Biopsychology
University of California, Santa Barbara
Santa Barbara06-2024
Skills
- Patient intake
- Clinical documentation
- Medical terminology
- Wound care
- Procedure assistance
- Team collaboration
- Effective communication
- Customer service
Languages
Russian
Professional
Timeline
Medical Assistant
San Diego Family Dermatology
02.2025 - Current
Server
Karl Strauss Brewing Co.
07.2024 - 02.2025
Life Skills Trainer
Sevita, Neurorestorative
08.2023 - 06.2024
Direct Support Professional
Sevita
05.2023 - 08.2023
Bachelor's Degree - Biopsychology
University of California, Santa Barbara