Diana Prado
Sales Associate
East Palo Alto,CA
Summary
Dynamic and bi-lingual professional with a strong background in hospitality and sales, recognized for enhancing customer satisfaction. Proven ability to train staff and improve operational efficiency, leveraging exceptional communication skills and a keen understanding of market trends to drive revenue growth. Committed to fostering teamwork and delivering outstanding service.
Overview
7
7
years of professional experience
1
1
Certification
2
2
Languages
Work History
Barista
Starbucks
10.2024 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Event Staff Member
Kinetic Events
03.2024 - Current
- Welcomed guests to events, checked tickets , and oversaw proper seating.
- Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
- Enhanced event security measures, monitored entry points to ensure safety of all participants.
Shift Lead
Drybar Hair Salon
11.2022 - 09.2024
- Trained new employees on company policies, and best practices for optimal performance.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences.
Assistant Manager
Rituals Cosmetics
10.2018 - 05.2022
- Analyzed sales data to identify trends and adjust inventory orders accordingly.
- Assisted in recruiting, and onboarding of new employees to maintain adequate staffing levels.
- Increased sales through effective merchandising strategies and targeted promotions.
Education
English Language
Carlmont
Belmont, CASkills
Bi-lingual
Certification
Food Handlers
Timeline
Food Handlers
04-2028
Barista
Starbucks
10.2024 - Current
Event Staff Member
Kinetic Events
03.2024 - Current
Shift Lead
Drybar Hair Salon
11.2022 - 09.2024
Assistant Manager
Rituals Cosmetics
10.2018 - 05.2022
English Language
Carlmont
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