Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Diana Pulido

Conyers,GA

Summary

Dynamic Operator Technician with a proven track record at CPI, enhancing safety compliance and boosting equipment effectiveness. Skilled in machine operation and problem-solving, I consistently met production targets while fostering teamwork and collaboration. Recognized for implementing improvements that reduced waste and optimized workflows, ensuring high-quality output in fast-paced environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Operator Technician

CPI
10.2023 - Current
  • Assisted in achieving production goals by consistently meeting deadlines and maintaining high-quality output.
  • Enhanced safety standards by strictly adhering to company guidelines and conducting thorough equipment inspections.
  • Collaborated with team members to troubleshoot issues, ensuring minimal downtime and maintaining productivity.
  • Increased overall equipment effectiveness by identifying areas for improvement and implementing corrective actions.
  • Streamlined workflows by effectively organizing tasks and prioritizing responsibilities based on urgency.
  • Delivered exceptional results, consistently meeting or exceeding production targets while maintaining strict adherence to safety protocols.
  • Reduced waste generation through careful monitoring of material usage and implementing recycling initiatives where possible.

Cashier Team Lead

Sunny Beauty Supply
05.2022 - 12.2023
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Developed strong relationships with repeat customers through friendly service interactions.

Hood Container

General Mills
08.2023 - 10.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.

Fabrication Welder

Aladdin Metal Products Incorporate
11.2021 - 04.2022
  • Measured and cut metal pieces to correct length and angle to attain proper fit and alignment of pieces.
  • Maintained high-quality workmanship through consistent attention to detail and adherence to specifications.
  • Maintained clean and organized work area to prevent workplace accidents.
  • Read and followed blueprints and weld diagrams.
  • Utilized various tools, such as grinders and cutting torches, for proper preparation of materials prior to welding processes.
  • Used cutting torches to shape and cut metal for fabrication projects.
  • Communicated with supervisors and engineers to verify quality of finished work met specifications.
  • Prepared surfaces for welding by smoothing and removing debris to achieve proper adhesion and weld quality.

Hood Technician

Express Oil Change Tire Engineers
03.2021 - 01.2022
  • Performed preventative maintenance on vehicles, resulting in reduced long-term costs for clients and improved vehicle reliability.
  • Assisted management in inventory control efforts, tracking parts usage and promptly reporting shortages or discrepancies as necessary.
  • Delivered consistent quality service by adhering to company policies, safety regulations, and industry best practices.
  • Maintained up-to-date knowledge of industry trends, attending training sessions and workshops as necessary to enhance expertise.
  • Supported customer loyalty initiatives by offering personalized recommendations based on individual driving habits and vehicle requirements.
  • Improved shop productivity by maintaining a clean and organized work area, enabling quick access to tools and equipment.

Operator

Liochem
01.2021 - 11.2021
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Increased overall product quality through meticulous attention to detail during operation processes.
  • Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
  • Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.

Parts Sales Manager

AutoZone
03.2019 - 11.2021
  • Conducted regular performance evaluations of staff members, identifying areas for improvement and providing constructive feedback.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed daily operations, including budgeting, scheduling, and reporting activities related to parts sales.
  • Oversaw merchandising efforts within the store, ensuring that products were displayed effectively to maximize visibility and stimulate sales growth.
  • Addressed escalated customer issues promptly, implementing solutions that satisfied both the client's needs and company policies.
  • Monitored industry trends to stay current on market changes, adjusting pricing and inventory accordingly.
  • Implemented new sales strategies, resulting in higher customer retention rates and overall satisfaction.
  • Led a team of sales associates to consistently surpass monthly sales goals.
  • Implemented regular performance tracking and reporting which provided valuable insights for continuous improvement in sales strategies and processes.
  • Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
  • Calculated sales commissions for Number parts sales representatives.
  • Supervised and trained staff on product knowledge and customer service.
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Mitigated financial discrepancies by managing inventory, damaged goods and backorders.

Head Cashier Supervisor

Lowe’s
03.2021 - 03.2021
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Ensured a clean and organized work environment by enforcing strict policies on cleanliness and orderliness at the registers.
  • Conducted regular performance evaluations for cashiers, providing constructive feedback to help them grow professionally.
  • Improved communication between cashiers and other store departments to provide seamless customer experiences.
  • Achieved high employee retention rates through motivational leadership and creating a positive work environment for staff members.
  • Reduced shrinkage with diligent monitoring of cash handling procedures and regular audits.
  • Used point-of-sale productivity metrics to monitor associate efficiency and encourage improvements.
  • Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.

Education

High School Diploma -

Rockdale County High School
Conyers, Georgia
05.2020

Skills

  • Machine operation
  • Control systems
  • Welding techniques
  • Electrical systems
  • Mechanical troubleshooting
  • Safety compliance
  • Data entry
  • Materials handling
  • Machine setup
  • Troubleshooting
  • Production procedures
  • Flexible schedule
  • Equipment operation
  • Problem-solving
  • Staff management
  • Work scheduling
  • Hand-eye coordination
  • Hand and power tools
  • Tool operation
  • Valid Driver's license
  • Teamwork and collaboration
  • Customer service
  • Efficient multitasking
  • Loading and unloading
  • Heavy lifting
  • Warehouse operations
  • Heavy equipment operation
  • Production work
  • Plant safety
  • Forklift operation
  • Chemical handling
  • Manufacturing procedures
  • Facility maintenance
  • Equipment maintenance
  • Mechanical understanding
  • Machine cooling tools
  • Maintenance and repair
  • Log updates
  • Pipe welding
  • Teamwork
  • Time management
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Organizational skills
  • Critical thinking
  • Active listening
  • Adaptability and flexibility
  • Decision-making
  • Safety optimization
  • Relationship building
  • Team building
  • Blueprint reading
  • Time management abilities

Certification

Forklift certification

Languages

Spanish
Native or Bilingual

Timeline

Operator Technician

CPI
10.2023 - Current

Hood Container

General Mills
08.2023 - 10.2023

Cashier Team Lead

Sunny Beauty Supply
05.2022 - 12.2023

Fabrication Welder

Aladdin Metal Products Incorporate
11.2021 - 04.2022

Hood Technician

Express Oil Change Tire Engineers
03.2021 - 01.2022

Head Cashier Supervisor

Lowe’s
03.2021 - 03.2021

Operator

Liochem
01.2021 - 11.2021

Parts Sales Manager

AutoZone
03.2019 - 11.2021

High School Diploma -

Rockdale County High School

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Diana Pulido