Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Diana Ramales Pacheco

Minneapolis,MN

Summary

Driven undergraduate student with research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Willing to learn and contribute in real world environments to expand diversity in the STEM field.

Overview

5
5
years of professional experience

Work History

Student Researcher

Augsburg URGO
Minneapolis, MN
05.2024 - 08.2024
  • Conducted literature reviews to identify gaps in knowledge and inform project design.
  • Participated in the development of research projects and proposals.
  • Collaborated with faculty on various research initiatives.
  • Recorded and sorted data to identify trends

Customer Service Cashier

Michaels Arts and Crafts
Maple Grove, MN
09.2022 - 06.2024
  • Stocked shelves, racks, and bins with new merchandise.
  • Assisted customers with locating merchandise within the store.
  • Answered phone calls to assist customers with questions and orders.
  • Trained and mentored new team members.

Intern

MMC
Eden Prairie, MN
08.2021 - 06.2023
  • Adapted to Microsoft Excel and their financial COINS app to support and organize customers' invoices.
  • Assisted in mailing out monthly statements to customers and any new important updates.
  • Assembled over 100 medication kits for contractors' use.
  • Supported senior staff members in the completion of complex projects within deadlines.

Intern

Ameriprise Financial
Minneapolis, MN
08.2019 - 06.2021
  • Provided administrative support by completing tasks such as filing documents and scheduling meetings.
  • Assisted staff members complete tasks before deadlines.
  • Organize folders with information for company gatherings and events.

Education

Bachelor of Science - Engineering Physics

Augsburg College
Minneapolis, MN
05-2027

High School Diploma -

Cristo Rey Jesuit High School
Minneapolis, MN
06-2023

Skills

  • Microsoft Office
  • Administrative Support
  • Courteous and Professional
  • Adapting to different environments
  • Organization
  • Basic Lab Equipment Operation

Languages

Spanish
Native/ Bilingual

Timeline

Student Researcher

Augsburg URGO
05.2024 - 08.2024

Customer Service Cashier

Michaels Arts and Crafts
09.2022 - 06.2024

Intern

MMC
08.2021 - 06.2023

Intern

Ameriprise Financial
08.2019 - 06.2021

Bachelor of Science - Engineering Physics

Augsburg College

High School Diploma -

Cristo Rey Jesuit High School

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Diana Ramales Pacheco