Diana Ramirez
Chicago,IL
Summary
Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to learn quickly. Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere.
Overview
9
9
years of professional experience
Work History
Cashier/Stocker
DD Discount
08.2023 - Current
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Manage to maintain a welcoming relationship with customers to encourage repeat business.
- Kept a balance drawer from beginning to end shift.
- Stocked, tagged and displayed merchandise as required.
- Maintained a clean, organized retail environment to make the customer feel acknowledge and recognize .
- Assisted customers with returns, refunds and resolving transaction issues.
Cashier
Burlington
09.2023 - 05.2024
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Utilized POS system to handle customer cash and credit card transactions.
- Stock will make sure all apparel that needed to be secured were tagged
- .Fitting room will follow direct rules and made sure all customers come out with the same amount of quantity of clothing(minimum) they came in with.
Chiropractic Assistant/Receptionist
Chicago Health and Rehab
05.2023 - 08.2023
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Prepared examination rooms with necessary equipment.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client.
- Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed electric muscle stimulation, massage, and mechanical traction.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Planogram Team Member
Target
11.2018 - 06.2021
- Enhanced store appearance and customer experience by maintaining clean, organized, and visually appealing displays.
- Ensured accurate pricing information by regularly updating price tags and signage according to established direction.
- Collaborated with team members to complete planogram resets and revisions in a timely manner.
- Worked overnight for big set display and holiday displays.
- Fixed and handle display to set it on the store such as furniture,baby stroller,etc.
- Closing will maintain store clean.
- Cashiering I will make sure to get customers to sign up for Target Circle rewards cards.
- Picked and packed packages.
- Helped in beauty allowing customers to know more about our special prices towards the new upcoming products.
Cashier/Receptionist Administrator
Mid City Subaru
09.2015 - 10.2018
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Created stock/Activate key fob.
- Manage to help in account receivable/payable.
- Filed customers folders.
- Handle to do coverage for four stores ( Berman Auto Group) main stores being Mid City Subaru and Star Nissan.
- Handle the deposit for the stores.
- Answer phone calls and transfer it to it's right department.
- Fix and call vendor if issues with the vending machine and coffee machine.
- Checked up on supplies to see if we needed to order more for printer ink,fax machine, receipt paper,etc.
Education
High School Diploma -
Schurz High School
3601 N Milwaukee Ave06-2017
Skills
- Customer service
- Spanish
- Patience
- Cash handling
- Reliability and punctuality
- POS systems
- Multitasking
- Availability
Timeline
Cashier
Burlington
09.2023 - 05.2024
Cashier/Stocker
DD Discount
08.2023 - Current
Chiropractic Assistant/Receptionist
Chicago Health and Rehab
05.2023 - 08.2023
Planogram Team Member
Target
11.2018 - 06.2021
Cashier/Receptionist Administrator
Mid City Subaru
09.2015 - 10.2018
High School Diploma -
Schurz High School
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