Diana Rolph

• Greeted customers and answered any questions they had about the store's products and services.
• Verified that customers were of legal age to purchase alcohol or tobacco products.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Worked closely with front-end staff to assist customers.
• Trained new team members in cash register operation, stock procedures and customer services.
• Learned roles of other departments to provide coverage and keep store operational.
• Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
• Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
• Performed other duties as assigned by management.
• Collected payments and provided accurate change.
• Helped customers find specific products, answered questions and offered product advice.
• Scanned merchandise using point-of-sale system for accurate purchase totals.

Work part time ordering a large variety of items to stock various areas of multiple supermarkets.

• Communicated and coordinated execution of planograms with store management.
• Verified correct display signage for products and sales promotions to keep customers aware.
• Used company provided mobile technology to perform basic job functions.
• Displayed products to drive sales, using knowledge of consumer and market trends.
• Increased store sales by cross-selling complementary items.
• Maintained accurate inventory records of all merchandise received and shipped out from the store.
• Monitored stock levels, reordered items when necessary, and ensured proper storage of products.
• Arranged items in favorable positions and areas of store to attract customers and optimize sales.

• Greeted customers and answered any questions they had about the store's products and services.
• Verified that customers were of legal age to purchase alcohol or tobacco products.
• Issued receipts, refunds, credits or change due to customers.
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Ensured compliance with all safety regulations within the store environment.
• Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
• Followed company security procedures for handling large sums of money.
• Operated cash register or POS system to receive payment by cash, check and credit card.
• Accepted cash and credit card payments, issued receipts and provided change.
• Answered customer questions and provided store information.
• Delivered high level of customer service to patrons using active listening and engagement skills.
• Discounted purchases by scanning and redeeming coupons.