Summary
Overview
Work History
Education
Skills
Timeline
Generic

DIANA RIVAS

Bronx

Summary

Experienced Caregiver and Retail Operations Associate dedicated to achieving company objectives while prioritizing the needs of patients and costumers. Proven ability to deliver exceptional care and service, ensuring a high level of satisfaction and operational efficiency.

Overview

10
10
years of professional experience

Work History

Home Health Aid

White Glove
08.2018 - Current
  • Assisting with daily living activities, such as bathing, dressing, grooming, and toileting, and preparing meals.
  • Administering medication according to schedule.
  • Monitoring vital signs and observing any changes in a patient condition.
  • Provide emotional support and companionship to the patient.
  • Accompanying patient to medical appointments and assisting with daily errands.

Supervisor of Patient Transport

Aramark
11.2023 - 10.2024
  • Manage patient transportation including patient admissions, external transfers, and radiology exams.
  • Maintained and logged detailed records of all patient transports to ensure accurate tracking and reporting.
  • Screened incoming telephone calls and directed them to the appropriate personnel, while managing document scanning and faxing to ensure smooth operations.
  • Supervised transport to ensure timely and efficient patient movement.

Merchandising Execution Associate

Home Depot
02.2022 - 09.2023
  • Stocked merchandise on the sales floor, ensured shelves, and displays were properly arranged and maintained
  • Assisted customers with their inquiries and provided excellent customer service
  • Managed inventory levels, monitored stock levels, and assisted with ordering new products when needed
  • Participated in merchandising projects and store set-ups.

Cashier

Rite Aid
08.2015 - 08.2018
  • Processed cash, check, and credit card transactions with high accuracy.
  • Monitored self-checkout stations to assist customers and resolve register problems.
  • Cultivated and sustained positive customer interactions.
  • Welcomed customers and helped determine their needs.

Education

A.A. - Liberal Arts and Sciences

Bronx Community College
The Bronx, NY
01.2025

Skills

  • Verbal and written communication
  • Customer-focused
  • People-oriented
  • Microsoft office suite
  • Proficient with basic medical equipment
  • Patient care
  • Pos systems expert
  • Inventory management
  • Bilingual (English& Spanish)

Timeline

Supervisor of Patient Transport

Aramark
11.2023 - 10.2024

Merchandising Execution Associate

Home Depot
02.2022 - 09.2023

Home Health Aid

White Glove
08.2018 - Current

Cashier

Rite Aid
08.2015 - 08.2018

A.A. - Liberal Arts and Sciences

Bronx Community College

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