Diana Rivera
Brooklyn,NY
Summary
Dynamic and detail-oriented professional with experience at Max Health Pharmacy, excelling in medication delivery and customer service. Proven ability to manage logistics and ensure safety protocols, fostering trust and loyalty. Recognized for resolving customer complaints effectively while maintaining accurate delivery logs and adhering to quality assurance standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pharmacy Delivery Driver
Max Health Pharmacy
Bronx, NY
11.2023 - 10.2024
- Delivered medications accurately and on time to customers in a professional manner.
- Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
- Loaded packages into vehicle for delivery to customers.
- Returned unused medication back to pharmacy after completing deliveries.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Kept accurate logs of all deliveries and trips.
- Resolved customer complaints in a timely manner when necessary.
- Ensured safe handling of medications during transport by adhering to all safety protocols.
Warehouse Packer
Amazon
Staten Island, NY
10.2021 - 05.2022
- Reported any damages or discrepancies observed during operations to supervisor.
- Placed products on conveyors for final wrapping and shipment.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Installed protective bracing, padding, or strapping, to prevent shifting or damage to items being transported.
- Utilized proper techniques for lifting, packing and handling heavy objects.
- Resolved packing issues promptly to avoid delays in the shipping process.
Education
High School Diploma -
Bay Path University
Longmeadow, MA09-2014
Skills
- Medication delivery
- Customer service
- Safety protocols
- Logistics management
- Inventory control
- Quality assurance
- Attention to detail
- Patience and empathy
- GPS navigation proficiency
- Basic math
Certification
- CPR certification
- Food handling certification
Timeline
Pharmacy Delivery Driver
Max Health Pharmacy
11.2023 - 10.2024
Warehouse Packer
Amazon
10.2021 - 05.2022
High School Diploma -
Bay Path University