Diana Rosales
Stamford,CT
Summary
My name is Diana Rosales and I am 23 years old. I am currently enrolled in Norwalk Community College studying to receive my degree in nursing. I have a large sum of experience and enjoy working in retail settings. I also enjoy working with children. I am getting my degree in nursing specifically to become a NICU nurse. I am a very organized, patient, open minded person, and I love to learn. At this moment I am working on becoming fluent in Portuguese. I love fashion whether it be clothing or makeup and enjoy working in the related fields. I have about 2 years of experience working with children and over 5 years working as a retail sales associate and a retail store manager.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Babysitter
Chelsea Piers
Stamford, CT
07.2025 - Current
- Supervised daily activities, ensuring safety and engagement for children of varying ages.
- Developed and implemented creative educational games to promote learning and development.
- Managed multiple children simultaneously, demonstrating strong organizational skills.
- Provided first aid and emergency care as needed, maintaining calm during critical situations.
- Communicated positively with children and guardians.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Taught children to organize toys, wash hands, and share by leading by example.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Child Caregiver
Building Blocks Early Learning Center
Stamford, CT
03.2025 - 05.2025
- Supervised daily activities to ensure safety and well-being of children.
- Developed engaging educational programs promoting social and emotional growth.
- Communicated effectively with parents regarding children's progress and needs.
- Implemented behavior management strategies to foster positive interactions.
- Collaborated with staff to create a nurturing and stimulating environment.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
- Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Promoted healthy habits by encouraging regular exercise, outdoor play, and nutritious meals.
- Established daily routines to provide structure and predictability for children under care.
Retail Store Manager
Stamford Town Center - Cittadini
Stamford, CT
06.2024 - 01.2025
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Reported issues to higher management with great detail.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
- Managed inventory control, cash control, and store opening and closing procedures.
- Submitted orders for new inventory.
- Completed routine store inventories.
- Collaborated with upper management to set strategic goals for store performance improvements.
Retail Sales Associate
Stamford Town Center - Her Children
07.2022 - 06.2024
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Greeted customers and provided outstanding customer service.
- Participated in periodic inventory counts to maintain accurate stock levels.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
Retail Sales Associate
Stamford Town Center - Amara
Stamford, CT
07.2022 - 05.2023
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Assisted in setting up promotional displays to attract customer attention and boost sales.
Retail Sales Associate
Stamford Town Center - Sen2 Figueora
Stamford, CT
07.2022 - 05.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Handled customer inquiries and resolved issues promptly, fostering positive shopping experiences.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Listened to customer needs and desires to identify and recommend optimal products.
Retail Sales Associate
Bath & Body Works
Stamford, CT
10.2020 - 01.2022
- Managed inventory levels, ensuring stock availability and proper organization on sales floor.
- Processed transactions accurately using point-of-sale systems, enhancing customer service experience.
- Maintained cleanliness and visual presentation of store displays to attract customers effectively.
- Collaborated with team members to achieve daily sales goals through effective communication and teamwork.
- Handled customer inquiries and resolved issues promptly, fostering positive shopping experiences.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Associate Degree in Nursing - Nursing
Norwalk Community College
Norwalk, Connecticut, CTHigh School Diploma -
Stamford High School
Stamford06-2020
Skills
- Patience and empathy
- Problem-solving
- Strong work ethic
- Critical thinking
- Reliability and punctuality
- Childcare
- Child Development Understanding
- Clear communication
- Creative problem solving
- Customer service
- Teamwork
- Store opening and closing
- Cash register operation
- Professional appearance
- Phone etiquette
Certification
- CPR Certification (May 2025 - May 2027)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Elementary
Timeline
Babysitter
Chelsea Piers
07.2025 - Current
Child Caregiver
Building Blocks Early Learning Center
03.2025 - 05.2025
Retail Store Manager
Stamford Town Center - Cittadini
06.2024 - 01.2025
Retail Sales Associate
Stamford Town Center - Her Children
07.2022 - 06.2024
Retail Sales Associate
Stamford Town Center - Amara
07.2022 - 05.2023
Retail Sales Associate
Stamford Town Center - Sen2 Figueora
07.2022 - 05.2023
Retail Sales Associate
Bath & Body Works
10.2020 - 01.2022
Associate Degree in Nursing - Nursing
Norwalk Community College
High School Diploma -
Stamford High School