Diana Rosmery Hernandez Ramos
Daly City,CA
Summary
Creative, organized, and responsible professional with strong customer service and teamwork skills. Adaptable to new work environments and always willing to learn new skills and collaborate with coworkers. Experienced in food service, cash handling, retail sales, inventory management, and customer relations. Committed to providing excellent service and maintaining a positive work environment.
Overview
6
6
years of professional experience
Work History
Barista, Caisher
Café Arbor Stanford
Stanford, CA
11.2025 - Current
- Delivered exceptional customer service in fast-paced café environment, ensuring high satisfaction levels.
- Operated espresso machines and brewing equipment with precision, maintaining quality standards.
- Trained new baristas on beverage preparation techniques and café procedures, enhancing team performance.
- Managed inventory levels, ordering supplies to ensure uninterrupted operations and availability of products.
- Prepare high-quality coffee beverages and specialty drinks.
- Maintain cleanliness and organization of workstations.
- Assist customers with orders and product recommendations.
- Work efficiently during peak business hours.
Cafeteria Cashier
Cafeteria Cashier Juniper Networks
Sunnyvale, California
08.2024 - Current
- Operated cash register efficiently and accurately while processing transactions quickly.
- Processed payments accurately, including cash, credit and debit cards, checks, and vouchers.
- Monitored stock levels of food items throughout shift to ensure adequate supply was available.
Barista
Barista Juniper Networks
Sunnyvale, California
10.2024 - 11.2025
- Operate cash registers accurately and efficiently.
- Process cash, credit card, and debit card transactions.
- Monitor inventory levels and replenish supplies as needed.
- Follow food safety and sanitation procedures.
- Assist customers and resolve concerns professionally.
Cafe Server
Cafe Server Tesla Factory
Fremont, California
08.2023 - 08.2024
- Provided outstanding customer service in a high-volume cafeteria environment.
- Assisted customers with food and beverage selections.
- Maintained dining areas and ensured cleanliness standards.
- Supported daily food service operations.
- Worked effectively as part of a team to meet customer needs.
Supervisora
Supervisora Propack Packaging
Wharton, New Jersey
11.2022 - 05.2023
- Trained new employees on company policies and procedures.
- Developed strategies to improve team performance and productivity.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
Server Assistant
Los Mariscos
Dover, New Jersey
11.2022 - 05.2023
- Delivered excellent customer service.
- Managed multiple tasks in a fast-paced restaurant environment.
- Handled customer concerns professionally.
- Processed cash and payment transactions.
Sales Associate
Zara Inditex Group
Vilanova i la Geltrú
01.2022 - 03.2022
- Assisted customers with product selection and purchases.
- Maintained merchandise displays and store organization.
- Received, stocked, and organized inventory.
- Assisted with cash register operations.
- Supported sales floor activities and customer service.
Dependienta
Dependienta Zara
Vilanova i la Geltrú
06.2021 - 09.2021
- Manipulación de la caja.
- Actividades formativas de referencia relacionadas con el aprovisionamiento y la expedición de mercancías, y el almacén.
- Recepción, manipulación y ubicación de las mercancías en el almacén.
- Control de existencias con
- Sin utilización de herramientas informáticas.
- Actividades formativas de referencia relacionadas con la dinamización del punto de venta.
- Disposición de elementos de la tienda
- Punto de venta.
- Colocación del producto en el punto de venta.
Limpiadora de oficinas
Limpiadora de oficinas Venca
Vilanova i la geltrú
02.2021 - 06.2021
- La presentación de servicios de limpieza
- Mantenimiento integral de diferentes tipos de locales y edificios
Limpiadora de oficinas
Limpiadora de oficinas S.C.A.M.P
Vilanova i la geltrú
03.2021 - 04.2021
- La presentación de servicios de limpieza
- Mantenimiento integral de diferentes tipos de locales y edificios.
Manipuladora textil
Manipuladora textil Primark
Barcelona
12.2020 - 01.2021
- Descarga de género en los puntos de venta.
- Profesional encargado de la manipulación de prendas de ropa que llegan a los almacenes
- A los puntos de venta.
Limpiadora de oficinas
Limpiadora de oficinas Venca
Vilanova i la geltrú
09.2020 - 10.2020
- La presentación de servicios de limpieza
- Mantenimiento integral de diferentes tipos de locales y edificios.
Education
Commercial Activities Vocational Certificate CFGM -
College Santa Teresa De Jesus
Vilanova I La Geltru, Barcelona Spain 06.2020
High School Diploma -
IES Institut Manuel De Cabanyes
Vilanova I La Geltru, Barcelona Spain06.2018
Skills
- Coffee Preparation
- Customer Service
- Cash Handling
- Food Safety Compliance
- Inventory Management
- Equipment Maintenance
- Team Collaboration
- Active Listening
- Attention to Detail
- Process Improvement
- Problem Solving
- Time Management
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Barista, Caisher
Café Arbor Stanford
11.2025 - Current
Barista
Barista Juniper Networks
10.2024 - 11.2025
Cafeteria Cashier
Cafeteria Cashier Juniper Networks
08.2024 - Current
Cafe Server
Cafe Server Tesla Factory
08.2023 - 08.2024
Supervisora
Supervisora Propack Packaging
11.2022 - 05.2023
Server Assistant
Los Mariscos
11.2022 - 05.2023
Sales Associate
Zara Inditex Group
01.2022 - 03.2022
Dependienta
Dependienta Zara
06.2021 - 09.2021
Limpiadora de oficinas
Limpiadora de oficinas S.C.A.M.P
03.2021 - 04.2021
Limpiadora de oficinas
Limpiadora de oficinas Venca
02.2021 - 06.2021
Manipuladora textil
Manipuladora textil Primark
12.2020 - 01.2021
Limpiadora de oficinas
Limpiadora de oficinas Venca
09.2020 - 10.2020
Commercial Activities Vocational Certificate CFGM -
College Santa Teresa De Jesus
High School Diploma -
IES Institut Manuel De Cabanyes