Diana Rubalcava
Cicero,IL
Summary
Experienced member of a morning cleaning crew, committed to maintaining high standards of cleanliness and operational efficiency. Demonstrated success in promoting productivity and exceeding customer satisfaction. Eager to contribute to a dynamic team and drive company goals forward.
Overview
8
8
years of professional experience
Work History
Supervisor
KBS Kellemeyer Bergensons Cleaning
Maumee, OH
04.2022 - Current
- Supervised cleaning operations to ensure efficient and high-quality service delivery
- Managed team members, schedules, and inventory to meet client expectations
- Communicated effectively with clients and resolved issues promptly to maintain satisfaction
Supervisor
ALFA CLEANING
Bridgeview, IL
09.2017 - 04.2022
- Led a cleaning team in performing tasks according to established standards and procedures
- Trained new employees on company policies and safety protocols
- Maintained inventory and supplies to support operational efficiency
Package Handler
United Parcel Services, UPS
Hodgkins, IL
03.2019 - 07.2020
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Followed safety regulations to maintain safe work environment.
- Proved successful working within tight deadlines and a fast-paced environment.
- Escalated Potential hazards to Leadership before they occurred.
- Verified with box labels to make sure the weight matched the item to make sure customer received their correct items.
Education
High School Diploma -
Colegio De Cristo
Manizales, Colombia08-1995
Skills
- Fluent in Spanish
- Proficient in English
- Strong work ethic
- Team collaboration
- Effective communication
- Interpersonal skills
- Time management
- Organizational skills
- Customer service
Timeline
Supervisor
KBS Kellemeyer Bergensons Cleaning
04.2022 - Current
Package Handler
United Parcel Services, UPS
03.2019 - 07.2020
Supervisor
ALFA CLEANING
09.2017 - 04.2022
High School Diploma -
Colegio De Cristo