Diana Ruiz
Waukegan,IL
Overview
6
6
years of professional experience
1
1
Certification
Work History
Program Assistant
NSSRA
Highland Park, IL
05.2022 - Current
- Engaged with individuals with disabilities through active supervision and support.
- Ensured participant safety during recreation events, transportation, and transition times.
- Provided assistance with daily activities, including bathroom needs.
- Collaborated in weekly team meetings to deliver project updates and address colleague issues.
- Communicated consistently with participants, parents, staff, and the public as needed.
- Supported one-to-one needs of participants to enhance their daily experiences.
Babysitter
At Home
Waukegan, IL
07.2019 - 10.2021
- Assisting with meals, snacks, and bedtime routines for the children.
- Administering medication when needed according to parent instructions.
- Engaging in age-appropriate activities like reading stories or playing games.
- Helping older children with homework assignments as directed by parents.
- Responsibly watched children while parents were out.
- Monitored children's safety and well-being to prevent accidents and falls.
Cashier
Hot Bargain Deals
Waukegan, IL
07.2021 - 08.2021
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Greeted customers and answered any questions they had about the store's products and services.
- Answered customer inquiries regarding store policies and procedures.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Performed other duties as assigned by management.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Activity Aide
Pavilion of Waukegan
Waukegan, IL
07.2020 - 10.2020
- Facilitated engaging conversations and interactive games to promote socialization among elderly residents.
- Assisted individuals with mobility challenges during recreational activities to enhance participation.
- Delivered personalized one-on-one visits for residents unable to join group activities.
- Supported residents in finding meaningful hobbies that could be pursued independently.
- Provided assistance with food services to ensure all residents received necessary support.
- Monitored overall well-being of residents to address individual needs and concerns.
Education
High School Diploma -
Waukegan High School
Waukegan, IL05-2022
Skills
- Participant support
- Event coordination
- Safety monitoring
- Data entry
- Customer service
- Conflict resolution
- Effective communication
- Critical thinking
- Bilingual communication
- Basic computer skills
- High ability to follow protocol
Certification
- cpr and cpi certified
Languages
English
Professional
Spanish
Professional
Timeline
Program Assistant
NSSRA
05.2022 - Current
Cashier
Hot Bargain Deals
07.2021 - 08.2021
Activity Aide
Pavilion of Waukegan
07.2020 - 10.2020
Babysitter
At Home
07.2019 - 10.2021
High School Diploma -
Waukegan High School