DIANA Ruiz Solorzano
Manteca,CA
Summary
Resourceful professional in personal service management, known for high productivity and efficient task completion. Skilled in client relationship building, innovative problem-solving, and staff training to ensure optimum service delivery. Excel at communication, leadership, and adaptability, leveraging these soft skills to meet and exceed operational goals while maintaining high customer satisfaction levels.
Overview
8
8
years of professional experience
Work History
Hairstylist Manager
CLASSIC IMAGES HAIR DESIGN
LIVERMORE, CA
08.2017 - Current
- Created monthly budgets for staffing costs, product purchases and other operational expenses.
- Assigned work and monitored performance of project personnel.
- Analyzed business performance data and forecasted business results for upper management.
- Organized promotional events to attract new customers.
- Developed strategies for increasing customer retention rates through loyalty programs and promotional activities.
Head Bartender
REBEL KITCHEN AND LIBATIONS
Livermore
12.2023 - 03.2025
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
- Upsold customers from shelf to premium brands to help boost sales.
- Enforced responsible alcohol consumption among customers by ensuring that no one was over-served or served underage patrons.
- Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
- Conducted regular inventory checks of all beer, wine, spirits, juices, and other ingredients used in cocktails.
- Effectively multitasked within fast-paced environment.
Education
Professional Certificate - Project Management
Google Project Management
Livermore, CO06-2025
Certificate of Technical Studies - COSMETOLOGY
DUBLIN BEAUTY COLLEGE
Dublin, CA01-2014
Skills
- Effective Project Coordination
- Data analysis
- Customer Loyalty Development
- Business forecasting
- Skilled in Conflict Resolution
- Team leadership
- Fluent In Two Languages
- Promotional strategies
Languages
Spanish
Professional
Timeline
Head Bartender
REBEL KITCHEN AND LIBATIONS
12.2023 - 03.2025
Hairstylist Manager
CLASSIC IMAGES HAIR DESIGN
08.2017 - Current
Professional Certificate - Project Management
Google Project Management
Certificate of Technical Studies - COSMETOLOGY
DUBLIN BEAUTY COLLEGE
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