Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Timeline
Generic

Diana Saenz

San Antonio,TX

Summary

Qualified Bus Driver aiming to fulfill Transportation role. Well-versed in maintaining efficient route times while retaining diligent focus on safety. Solid foundation of knowledge and experience, mastery of DOT regulations and safety protocols.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Professional Motor Coach Operator

OK Tours
07.2023 - Current
  • Pretrip, Inspected bus for any mechanical issues before departure.
  • Maintain vehicle by checking tires, lights, and oil
  • Obey traffic laws and state and federal transit regulations.
  • Customer First Service.
  • Successfully drive a full-sized bus on routes throughout the city, ensuring safe and timely arrival of passengers.
  • Transport passengers to different city, states following DOT regulations
  • Help passengers, including those with disabilities, get into and out of the vehicle.
  • patience and ability to remain calm in stressful situations.
  • ability to work well with others.
  • Clean lavatory in assigned motorcoach.
  • Fuel assigned motorcoach and post-trip.

Professional Bus Operator

NISD
09.2016 - Current
  • Improved customer satisfaction by providing safe and timely transportation to passengers.
  • Enhanced company reputation for punctuality by maintaining strict adherence to bus schedules.
  • Ensured passenger safety with thorough pre-trip vehicle inspections and adherence to traffic regulations.
  • Reduced maintenance costs by promptly reporting mechanical issues and performing minor repairs on the bus.
  • Promoted a clean environment by keeping the bus interior tidy and free of debris throughout each shift.
  • Demonstrated exceptional driving skills in various weather conditions, ensuring passenger safety during adverse situations.
  • Participated in ongoing training programs to stay current on industry trends, safety guidelines, and company policies.
  • Assisted new drivers in acclimating to their roles through mentorship and hands-on training sessions.
  • Improved route performance by contributing feedback during regular meetings with supervisors regarding potential improvements or challenges faced on specific routes.
  • Maximized fuel efficiency through careful acceleration techniques and proactive route planning adjustments based on real-time traffic information.
  • Conducted pre-trip inspections of bus for safe operation.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Acted calmly, productively and professionally under pressure for helpful emergency response.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Received excellent customer reviews for friendly, punctual transport services.
  • Retained bus system, route and stop knowledge for informative customer advice.
  • Inspected emergency equipment and verified safe working order for student and driver use.
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Contributed to a positive work culture among fellow drivers by sharing best practices and lending support when needed.
  • Handled emergency situations calmly and efficiently while prioritizing passenger well-being above all else.
  • Communicated regularly with central dispatch teams to report delays and route changes.

Professional Motorcoach Operator

Star Shuttle Inc.
06.2014 - 11.2020

• Customer Service

• Pre trip bus

• DOT log hours

• Take corporate employees to different events

• Transport troops to different bases

• Events and Wedding parties

• Anniversaries and celebrations

• Large event shuttles to parties

• Fan bus for sporting events

• Tours to different destinations, and wine tasting trips

• Concerts, and cross country state trips.

• post trip bus

• Out of state trips and within the Texas state.

Mammography Driver

University Health System
12.2014 - 05.2016
  • CUSTOMER FIRST SERVICE
  • Pre trip and post trips
  • Responsible for safe operations and the maintenance of motor speechless used in transporting patients Passengers, lab work, supplies and equipment.
  • Driving assigned motor vehicle in accordance with University Health Systems driver policy, state, city or other applicable statutory safety regulations.
  • Performs proper loading and unloading of mail, and medical labs, transport, patients, passengers, LAB work, and Supplies.

Manager, Shuttle Driver Specialist

My Shuttle Home
10.2008 - 05.2014
  • • CUSTOMER FIRST SERVICE
  • • Maintained cleanliness of vehicles
  • • Protected business from unnecessary liability by carefully following security and safety standards
  • Made sure all paper work and licenses were up to date with DOT regulations
  • Collaborated well with team members to carry out daily assignments and achieve team targets.
  • Guided visitors to staff members and business locations with warm, personable approach. Managed daily tasks consistently and sought our opportunities to go beyond requirements and support business targets.
  • Prepared reports highlighted important information such as bank deposits.
  • Implement and train employees how to perform tasks such as safety driving and customer service

Education

EMT

Mike Mobile Ambulatory
San Francisco, CA
11.1997

High School Diploma -

Sidney Lanier High
San Antonio, TX
05.1987

Skills

  • Passenger Assistance
  • Defensive Driving
  • Mechanical Troubleshooting
  • Emergency Procedures
  • Problem-solving aptitude
  • Defensive Driving Practices
  • Navigation Equipment
  • Schedule Management
  • Passenger Boarding
  • Emergency Response
  • Minor Mechanical Repair
  • Dispatch Communication
  • Routine Vehicle Maintenance
  • Accident Avoidance
  • Route Navigation
  • DOT Regulations
  • Clean Driving Record
  • First aid knowledge
  • Route planning expertise
  • Stress management
  • Customer service orientation
  • Attention to detail
  • Safe driving techniques
  • Commercial Driving
  • Safety Practices

Accomplishments

  • Customer Service Awarded
  • Safe Driving
  • Smith System Award
  • MCI Master Operator Award

Affiliations

  • Volunteer, Photography, Driving, traveling, Arts,

Certification

  • CDL B
  • CPR
  • First Aide
  • School Bus Certification
  • Student Management
  • Policy and Procedures

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Professional Motor Coach Operator

OK Tours
07.2023 - Current

Professional Bus Operator

NISD
09.2016 - Current

Mammography Driver

University Health System
12.2014 - 05.2016

Professional Motorcoach Operator

Star Shuttle Inc.
06.2014 - 11.2020

Manager, Shuttle Driver Specialist

My Shuttle Home
10.2008 - 05.2014

EMT

Mike Mobile Ambulatory

High School Diploma -

Sidney Lanier High
Diana Saenz