Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Diana Saint-Jean

Salisbury,MA

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

12
12
years of professional experience
1
1
Certification

Work History

RN Care Manager Float

Careforth AFC
10.2022 - Current
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.

Per Diem Nurse

Innovive Health
09.2021 - Current
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Implemented care plans for patient treatment after assessing physician medical regimens.

Registered Nurse Case Manager

Care Dimensions
09.2013 - 07.2021
  • Develop and implement individualized care plan for patients
  • Assess patients’ pain and comfort levels; and administer or schedule pain medication as prescribed by a doctor
  • Alert providers of any changes in patients' condition
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Collaborated patients’ care with, social worker, chaplain, and family members
  • Responsible for managing CADD pumps, g-tubes, Ports, PICC lines, and pleurax catheter

Education

Master of Science - Adult Gerontology Nurse Practitioner

University of Massachusetts
Boston, MA

Bachelor of Science - Nursing

Salem State University
Salem, MA
05.2011

Skills

  • Emotional intelligence
  • Evidence-based evaluation
  • Health promotion
  • Geriatric care
  • Quality improvement
  • Health screening
  • Culturally-sensitive care
  • Acute care expertise
  • Long-term care
  • Direct nursing care
  • Home health care
  • Patient education and counseling
  • Rehabilitation support

Certification

  • CPR & First Aid
  • Basic Life Support
  • Hospice Palliative Nurse

Personal Information

Title: RN MSN

Timeline

RN Care Manager Float

Careforth AFC
10.2022 - Current

Per Diem Nurse

Innovive Health
09.2021 - Current

Registered Nurse Case Manager

Care Dimensions
09.2013 - 07.2021

Master of Science - Adult Gerontology Nurse Practitioner

University of Massachusetts

Bachelor of Science - Nursing

Salem State University

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Diana Saint-Jean