Angela Hartel

-Knowledgeable in all areas of the clinic including podiatry, orthopedics, family practice, internal medicine, women's specialty and pediatrics

-Enhanced patient satisfaction in all areas of the clinic through effective communication, empathy, and timely response to their needs

-Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes

• Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
• Maintained accurate patient records, ensuring thorough documentation of triage assessments and treatment plans.
• Developed strong rapport with patients through active listening skills, empathetic communication, and genuine concern for their wellbeing

• Managed complex caseloads efficiently by prioritizing tasks, delegating responsibilities to support staff, and maintaining detailed records.
• Reduced hospital readmissions through diligent monitoring of patients'' progress and timely interventions in-home settings.
• Responded to emergency situations with speed and expertise to provide optimal care, support and life-saving interventions.

• Managed complex medical conditions such as dementia, diabetes, Parkinson''s disease, and cardiovascular disorders among elderly residents within the facility.
• Mentored new nurses on the team, fostering a supportive learning environment while promoting adherence to established protocols.
• Performed thorough physical assessments, accurately identifying changes in patient condition and initiating appropriate interventions.