Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information
Timeline
Quote
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Ashley Wilke

Prescott,WI

Summary

Dynamic RN with extensive experience at Minnesota Oncology, excelling in patient education and medication administration. Proven ability to enhance patient outcomes through compassionate care and effective communication. Skilled in case management and quality improvement, fostering interdisciplinary collaboration to achieve optimal health results. Committed to maintaining high standards of clinical excellence and patient advocacy.

Overview

14
14
years of professional experience
1
1
Certificate

Work History

Rn Gyn Onc Clinic Coordinator

Minnesota Oncology
03.2025 - Current
  • Administered medications accurately and safely, reducing medication errors and adverse reactions.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
  • Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
  • Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
  • Aligned nursing goals with department objectives to enhance overall performance metrics within the healthcare facility.
  • Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Educated family members and caregivers on patient care instructions.
  • Evaluated patient histories, complaints, and current symptoms.
  • Managed patients recovering from medical or surgical procedures.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Collaborated with clinical staff to develop educational materials for patients, improving their understanding of treatment plans and overall health outcomes.
  • Protected patients by following strict HIPAA protection requirements and internal data security procedures.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.

RN Case Manager

Entira Family Clinics
01.2024 - 03.2025

Rn Womens Health Clinic Coordinator

Southwest Health
08.2013 - 12.2023
  • Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
  • Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
  • Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
  • Managed care from admission to discharge.
  • Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
  • Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Implemented infection control measures within the unit, maintaining a safe environment for both patients and staff members.
  • Administered medications and treatments as prescribed by physicians.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Enhanced clinic efficiency by coordinating staff schedules, ensuring optimal coverage during peak hours.
  • Ensured compliance with healthcare regulations by staying up-to-date on industry standards and implementing necessary changes in clinic procedures.
  • Reduced patient wait times through effective management of patient flow and resource allocation.
  • Coordinated ongoing professional development opportunities for clinical staff members to stay current on advancements in healthcare practice.
  • Implemented a comprehensive training program for new staff members, resulting in quicker integration into the clinic team and increased overall performance.
  • Assisted in hiring new clinic staff members, conducting interviews and evaluating candidates based on skills and cultural fit within the team dynamic.
  • Improved patient satisfaction by streamlining the appointment scheduling process and implementing a user-friendly online booking system.
  • Contributed to the development of marketing strategies aimed at attracting new patients while retaining current clientele.
  • Oversaw maintenance of electronic health records, ensuring accuracy and confidentiality in accordance with HIPAA regulations.
  • Managed inventory of medical supplies, maintaining adequate stock levels while minimizing waste.
  • Improved interdepartmental communication by initiating weekly update meetings between front office staff and clinical teams.
  • Optimized patient experience by consistently monitoring and addressing feedback collected through satisfaction surveys.
  • Set appointments for patients and reached out to reschedule appointments due to provider availability.
  • Maintained adequate stock of medical supplies, equipment and forms in clinical areas.
  • Assisted with documenting clinic activities and updated medical records.
  • Prepared examination rooms at start of shift and executed quick turnovers between appointments.
  • Helped front desk staff register and process patients.
  • Coordinated patient movements through clinic from waiting areas to examination rooms and phlebotomy stations.
  • Collected specimens, delivered to lab and brought results back to clinical team.
  • Replenished spaces with fresh linens for clinic use.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.
  • Communicated with patients, ensuring that medical information was kept private.
  • Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Administered medications accurately and safely, reducing medication errors and adverse reactions.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
  • Aligned nursing goals with department objectives to enhance overall performance metrics within the healthcare facility.
  • Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Collaborated with clinical staff to develop educational materials for patients, improving their understanding of treatment plans and overall health outcomes.
  • Protected patients by following strict HIPAA protection requirements and internal data security procedures.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Managed patients recovering from medical or surgical procedures.
  • Evaluated patient histories, complaints, and current symptoms.
  • Educated family members and caregivers on patient care instructions.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.

L&D RN Floor Nurse

Southwest Health
07.2012 - 08.2013
  • Utilized Software to document nursing assessments, treatments, medications and discharge instructions.
  • Provided effective patient education, ensuring understanding of medical conditions and treatment protocols for better selfmanagement.
  • Promoted a safe environment by consistently adhering to infection control policies and procedures.
  • Collaborated with healthcare team members to assess, implement and evaluate nursing care plans.
  • Strengthened relationships between patients, families, and healthcare providers through clear communication and active listening skills.
  • Communicated effectively with patients and family members to convey important instructions and discuss treatments.
  • Established compassionate environment by providing psychological, emotional and spiritual support to patients and families.
  • Collaborated with interdisciplinary teams to develop optimal care plans, resulting in improved patient outcomes.
  • Maintained high standards of clinical excellence through regular participation in professional development opportunities and staying current with industry best practices.
  • Facilitated timely discharges through efficient coordination with case managers, social workers, and physicians.
  • Administered basic patient care and treatments by dressing wounds, treating bedsores, giving enemas and performing catheterizations.
  • Advanced critical thinking skills for prompt identification of potential complications or deteriorating conditions, leading to timely interventions that prevented further health decline.
  • Modified patient health treatment plans by observing patient conditions and responses.
  • Contributed to reduced hospital readmissions by conducting thorough assessments and appropriately addressing patients'' concerns during their stay.
  • Reduced medication errors through vigilant monitoring and proper documentation of administered treatments.
  • Measured and recorded patients' vital signs every hour.
  • Collected and documented vital signs to maintain current records of patients' conditions.
  • Coped effectively with mental and emotional challenges of positions by remaining centered on patients' needs and delivering quality care.
  • Eased anxiety among patients facing challenging diagnoses or treatments by offering emotional support and empathetic guidance throughout their healthcare journey.
  • Helped patients feel comfortable by adjusting positions and engaging in casual conversation.
  • Supported patients in completing activities of daily living such as dressing, grooming and shower assistance.
  • Increased efficiency in the workplace by streamlining processes and maintaining accurate records of patients'' medical histories.
  • Enhanced patient satisfaction by delivering personalized care plans tailored to individual needs.
  • Upheld regulatory compliance within the nursing practice through adherence to state mandates, facility policies, and established ethical guidelines.
  • Maintained accurate records of residents' healthcare treatments and responses.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Monitored patient reactions after administering medications and IV therapies.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Managed patients recovering from medical or surgical procedures.
  • Evaluated patient histories, complaints, and current symptoms.
  • Educated family members and caregivers on patient care instructions.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.

Postpartum/post Gyn Surgery RN Floor Nurse

Aurora West Allis Medical Center
01.2012 - 07.2012
  • Ensured accuracy in patient records by meticulously documenting assessments, interventions, and outcomes, ultimately contributing to better-informed decision making by healthcare providers.
  • Examined and treated patients' injuries and pressure wounds to promote healing.
  • Delivered treatments and direct nursing care according to physicians' orders in Type environment.
  • Administered medication such as insulin and monitored patients' responses to detect problems.
  • Improved patient care by providing compassionate and comprehensive nursing support on a busy hospital floor.
  • Boosted staff morale by fostering an inclusive work environment that valued teamwork and open communication amongst colleagues.
  • Supported smooth transitions of care by effectively collaborating with other nurses during shift handovers, ensuring seamless continuity of patient care.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Utilized Software to document nursing assessments, treatments, medications and discharge instructions.
  • Provided effective patient education, ensuring understanding of medical conditions and treatment protocols for better selfmanagement.
  • Promoted a safe environment by consistently adhering to infection control policies and procedures.
  • Strengthened relationships between patients, families, and healthcare providers through clear communication and active listening skills.
  • Collaborated with healthcare team members to assess, implement and evaluate nursing care plans.
  • Communicated effectively with patients and family members to convey important instructions and discuss treatments.
  • Established compassionate environment by providing psychological, emotional and spiritual support to patients and families.
  • Collaborated with interdisciplinary teams to develop optimal care plans, resulting in improved patient outcomes.
  • Maintained high standards of clinical excellence through regular participation in professional development opportunities and staying current with industry best practices.
  • Facilitated timely discharges through efficient coordination with case managers, social workers, and physicians.
  • Advanced critical thinking skills for prompt identification of potential complications or deteriorating conditions, leading to timely interventions that prevented further health decline.
  • Modified patient health treatment plans by observing patient conditions and responses.
  • Contributed to reduced hospital readmissions by conducting thorough assessments and appropriately addressing patients'' concerns during their stay.
  • Reduced medication errors through vigilant monitoring and proper documentation of administered treatments.
  • Measured and recorded patients' vital signs every hour.
  • Collected and documented vital signs to maintain current records of patients' conditions.
  • Coped effectively with mental and emotional challenges of positions by remaining centered on patients' needs and delivering quality care.
  • Eased anxiety among patients facing challenging diagnoses or treatments by offering emotional support and empathetic guidance throughout their healthcare journey.
  • Helped patients feel comfortable by adjusting positions and engaging in casual conversation.
  • Supported patients in completing activities of daily living such as dressing, grooming and shower assistance.
  • Increased efficiency in the workplace by streamlining processes and maintaining accurate records of patients'' medical histories.
  • Enhanced patient satisfaction by delivering personalized care plans tailored to individual needs.
  • Upheld regulatory compliance within the nursing practice through adherence to state mandates, facility policies, and established ethical guidelines.
  • Maintained accurate records of residents' healthcare treatments and responses.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Monitored patient reactions after administering medications and IV therapies.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Managed patients recovering from medical or surgical procedures.
  • Evaluated patient histories, complaints, and current symptoms.
  • Educated family members and caregivers on patient care instructions.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.

Education

Bachelor Of Science In Nursing - Nursing

University of Phoenix
Tempe, AZ
12.2013

Associate Degree In Nursing - Nursing

Highland Community College
Freeport, IL
05.2011

Skills

  • Basic life support
  • Clinical judgment
  • Compassion and empathy
  • Discharge planning
  • Quality improvement
  • Geriatric care
  • Health promotion
  • Nursing informatics
  • Medication and IV administration
  • Direct patient care
  • Patient assessment
  • Team coordination
  • Patient education and counseling
  • Medication administration
  • Strong clinical judgment
  • Patient monitoring
  • Precepting
  • Patient care
  • Physical assessments
  • Staff supervision
  • Infection control measures
  • Licensed RN
  • Nursing staff leadership
  • Care plan development
  • Patient management
  • Professional bedside manner
  • Patient evaluation
  • Case management
  • High level of autonomy
  • Complex Problem-solving
  • HIPAA education
  • EMR / EHR
  • Patient and family advocacy
  • Emotional awareness
  • Family education
  • Chronic disease management
  • Taking vitals
  • Managing deadlines
  • Medical evaluation
  • Patient discharge
  • Family advocacy
  • Evaluations
  • Lab result interpretation
  • Home care
  • Treatment Planning
  • Collecting vitals
  • Proper catheter insertion/removal
  • Preventive health
  • Palliative care awareness
  • Maintaining privacy
  • Procedure preparations
  • Oxygen saturation standards
  • Medication distribution
  • Data collection
  • Coordinating referrals
  • Medical records management
  • Home health care
  • Health screening
  • Chart updating
  • Medical assessment
  • Emotional intelligence
  • Postpartum care
  • Personal care needs
  • Intake and discharge
  • Hospice and palliative care
  • Call triaging
  • Medical recordkeeping

Certification

Basic Life Support

Wi compact rn license

Il rn license

Mn rn license

Languages

English
Native or Bilingual

Additional Information

EMR: Epic, G2, Emma, Cerner, Navigating care

Timeline

Rn Gyn Onc Clinic Coordinator

Minnesota Oncology
03.2025 - Current

RN Case Manager

Entira Family Clinics
01.2024 - 03.2025

Rn Womens Health Clinic Coordinator

Southwest Health
08.2013 - 12.2023

L&D RN Floor Nurse

Southwest Health
07.2012 - 08.2013

Postpartum/post Gyn Surgery RN Floor Nurse

Aurora West Allis Medical Center
01.2012 - 07.2012

Bachelor Of Science In Nursing - Nursing

University of Phoenix

Associate Degree In Nursing - Nursing

Highland Community College

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins