Diana Sanchez

• Greet and seat guests in a professional and courteous manner, ensuring a positive first impression for fine dining.
• Manage reservations and waitlists efficiently using Open Table.
• Handle guest inquiries and special requests with discretion and professionalism.
• Coordinate with servers and kitchen staff to optimize table turnover and maintain smooth service flow.
• Resolve guest issues with clarity and efficiency.

• Maintained strict hygiene standards throughout my shift.
• Ensured guests received accurate check and processed payments correctly.
• Worked effectively in fast-paced environments.
• Coordinated with team members to prepare large orders in a timely manner.
• Excellent organizational skills.

• greeting guest and promptly responding to customer needs.
• Interact with customers and provide excellent customer Service.
• Informing guest of our daily specials or future events.
• Cashier, executed cash and card transactions.

Assistant Supervisor, 2017- 2020

o Trained new employees and provided ongoing knowledge to current staffs.

o Assisted with banquet information, menu options and contract material.

o Supervising front of the house and assisted with correcting errors.

o Aided with managers codes/house accounts.

o Assisted with Scheduling Host/Hostesses.

• Worked with a catering team to ensure quality service.
• Adapted great communication and customer service skills.
• Performed themed decorating skills according to the event.
• Maintained consistent food safety: Temperature Control and Hygiene.