Ricardo Olivares
Haines City
Summary
Dynamic hospitality professional with extensive experience in fine dining service and operational efficiency. Skilled in food safety and leadership training, with a consistent track record of exceeding business standards and implementing team growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Fine Dining Hostess
JW Marriott Orlando Bonnet Creek Resort & Spa
05.2023 - Current
- Greeted and seated guests promptly, ensuring optimal dining experiences.
- Managed reservation systems to optimize table turnover and guest flow.
- Collaborated with waitstaff to communicate special requests and dietary restrictions effectively.
- Trained new host staff on customer service protocols and system usage.
Fine Dining Food Runner and Server Assistand
JW Marriott Orlando Bonnet Creek Resort & Spa
05.2023 - Current
- Delivered food orders promptly and accurately to guests across multiple dining venues.
- Collaborated with kitchen staff to ensure seamless service and high-quality food presentation.
- Assisted in maintaining cleanliness and organization of dining areas for optimal guest experience.
- Monitored inventory levels of supplies, notifying management of needed restocks efficiently.
- Trained new team members on service standards and operational procedures for consistency.
Amazon Warehouse Trainer
Amazon DFL8
05.2022 - 05.2023
- Developed and delivered training programs for new warehouse associates, enhancing onboarding effectiveness.
- Mentored team members in best practices for safety and operational efficiency, fostering a culture of continuous improvement.
- Implemented standard operating procedures to streamline processes and reduce errors in inventory management.
- Conducted performance evaluations and provided constructive feedback to improve team productivity and morale.
Education
High School Diploma -
East Ridge High School
Clermont, FL05-2020
Skills
- Strong multitasking
- Exceptional communication
- Food safety knowledge
- Foreign language proficiency
- Team building and mentoring
- Leadership training
Certification
• ServSafe Certification
• 101 Wine Training
• Forbes Fine Dining and Hotel Certification
• 101 Wine Training
• Forbes Fine Dining and Hotel Certification
Languages
Spanish, English
Bold Profile
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Timeline
Fine Dining Hostess
JW Marriott Orlando Bonnet Creek Resort & Spa
05.2023 - Current
Fine Dining Food Runner and Server Assistand
JW Marriott Orlando Bonnet Creek Resort & Spa
05.2023 - Current
Amazon Warehouse Trainer
Amazon DFL8
05.2022 - 05.2023
High School Diploma -
East Ridge High School